Daily news about corporate social responsibility, ethics and sustainability
Tags (12) : customer service
Customer Service Trends: Gen Z Optimism vs. Boomer Frustration
08/08/2025 | Companies
AI tools,
Baby Boomers,
business communication,
business trends,
chatbot,
communication preferences,
Consumer Pulse survey,
customer experience,
customer feedback,
customer loyalty,
customer relations,
customer retention,
customer satisfaction,
customer service,
customer support,
customer trust,
digital security,
empathy in service,
Gen X,
Gen Z,
generational differences,
GoDaddy,
GoDaddy Conversations,
live chat,
Millennials,
omnichannel support,
rude service,
service expectations,
small business,
small business solutions,
small business technology
How PSE&G Is Helping New Jersey Customers Manage Rising Energy Bill
06/12/2025 | Companies
affordability programs,
bill support,
community outreach,
customer care,
customer service,
Deferred Payment Arrangements,
energy assistance,
energy efficiency,
energy savings,
Equal Payment Plan,
household budget relief,
LIHEAP,
New Jersey Lifeline,
New Jersey utilities,
NJ SHARES,
payment programs,
PSE&G,
rising energy costs,
Universal Service Fund,
utility rate increase
AI Bartenders vs. Humans: The Future of Mixology and Hospitality
04/30/2025 | Companies
AI,
AI Bar,
AI in hospitality,
artificial intelligence,
automation,
Bacardi,
Backbar,
bar culture,
bar technology,
bartender training,
bartending,
Cecilia,
cocktail making,
Culinary Workers Union,
customer service,
Diageo,
drink personalization,
FlavorPrint,
Future Proof,
hospitality industry,
human connection,
human interaction,
job protection,
Joseph Bruno,
mixology,
robotic bartenders,
Shake Your Future,
Steve Brown,
technology in bars,
Tipsy Robot,
virtual bartender
KeyBank Wins 12 Best Bank Awards for Middle Market & Small Business Banking
03/27/2025 | Companies
advisory services,
banking awards,
Best Bank Awards,
business banking,
business growth,
cash management,
Coalition Greenwich,
customer service,
financial expertise,
financial services,
industry recognition,
Key Commercial Bank,
KeyBank,
middle market banking,
relationship management,
small business banking,
U.S. banking
Southern Company’s Role in Affordable, Reliable, and Sustainable Energy Growth
03/14/2025 | Companies
battery storage,
clean energy,
community partnerships,
customer service,
customer-centric,
data centers,
economic growth,
electric vehicles,
energy access,
energy affordability,
energy diversification,
energy efficiency,
energy infrastructure,
energy innovation,
energy policy,
energy resilience,
energy sustainability,
grid reliability,
hydrogen technology,
long-term value,
low-income support,
natural gas,
pipeline expansion,
public policy,
R&D in energy,
regulated utility,
reliable energy,
renewable energy,
Southern Company,
utility investment
PSEG Recognized for Sustainability & Corporate Responsibility
02/04/2025 | Companies
America’s Most Responsible Companies,
biodiversity,
carbon-free nuclear energy,
charitable giving,
Clean Energy Jobs Program,
community support,
corporate governance,
corporate responsibility,
customer service,
diverse suppliers,
DJSI,
Dow Jones Sustainability Index,
electric vehicles,
energy efficiency,
environmental protection,
extreme weather resilience,
greenhouse gas emissions,
infrastructure modernization,
natural gas infrastructure,
neurodiversity,
Newsweek,
PSEG,
recycling,
renewable energy,
sustainability,
transparency,
waste reduction,
workforce development
Career Growth, HRIS Insights, and Passion for Learning
01/14/2025 | Companies
Asia-Pacific,
BPO,
calisthenics,
career journey,
concerts,
continuous learning,
customer service,
Cyberpunk 2077,
Europa Universalis,
football,
GoDaddy,
handball,
HEMA,
HR policies,
HRIS analysis,
international relations,
K-pop,
kendo,
kenjutsu,
multinational team,
music theory,
philosophy,
photography,
political science,
problem-solving,
progressive death metal,
realist constructivist theory,
remote work,
research,
Shiba Inus,
sociology,
sports,
technical solutions,
tennis,
The Witcher,
Total War series,
urban exploration,
video games,
work-life balance,
Workday support,
writing
T-Mobile Prepares for California Public Safety Power Shutoffs (PSPS) in January 2025
01/13/2025 | Companies
backup service,
California,
connectivity,
customer service,
device charging,
E911 Registered Address,
emergency preparedness,
emergency response,
extreme weather,
network reliability,
power cut,
power outage,
PSPS,
Public Safety Power Shutoff,
San Diego Gas & Electric,
service disruption,
Southern California Edison,
T-Mobile,
T-Mobile service,
weather forecast,
Wi-Fi Calling
Chemours Announces 2023 Carrier of the Year Award Winners
11/15/2024 | Companies
Carrier of the Year Awards,
Chemours,
CLX Logistics,
customer service,
EcoVadis,
Gold Award,
Hirschbach Transportation Services,
logistics excellence,
Marten Transport,
North American carriers,
on-time delivery,
partnership,
performance chemistry,
Platinum Award,
reliability,
safety,
supply chain,
sustainability,
Ti-Pure,
titanium dioxide,
Titanium Technologies,
transportation awards
Holiday Shopping Trends: Support Small Businesses This Season
11/15/2024 | Companies
AI tools,
Black Friday,
consumer spending,
customer service,
Gen Z shoppers,
gift spending,
GoDaddy Airo,
GoDaddy survey,
handmade products,
holiday campaign planning,
holiday marketing strategies,
holiday promotions,
holiday season spending,
holiday shopping,
inflation impact,
local business support,
local economy,
Millennials,
seasonal sales,
self-gifting,
shopping trends,
small business resources,
small businesses,
unique products
Sysco Partners with Arkansas River Rice Mill: Supporting Black-Owned Suppliers
10/16/2024 | Companies
Arkansas River Rice Mill,
Billy Bridgforth,
Black farmers,
Black Farmers Initiative,
Black-owned business,
customer service,
diverse sourcing,
diversity-owned suppliers,
Equitable Harvest,
flavor,
foodservice organizations,
Northern California Region,
Pine Bluff Arkansas,
PJ Haynie,
quality products,
Stanford Residential & Dining Enterprises,
Sysco,
texture,
university chefs,
wholesale markets
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