GoDaddy: Empowering Entrepreneurs with AI, Support & Sustainable Solutions
Who We Are
GoDaddy is a trusted ally to millions of entrepreneurs worldwide. We support individuals in launching, expanding, and scaling their businesses by providing essential tools like domain names, website builders, logo creation, ecommerce capabilities, and payment solutions. With GoDaddy Airo, our AI-driven platform, small businesses can go online in minutes and begin driving traffic and increasing sales efficiently. Our dedicated team of experts is available around the clock to support customers at every stage.
Our Mission
We aim to empower entrepreneurs everywhere and create more inclusive access to opportunities.
What We Offer
GoDaddy is a global leader in supporting entrepreneurs with easy-to-use, all-in-one solutions and personalized guidance. We serve a diverse group of customers, including small business owners, freelancers, organizations, developers, designers, and domain investors. We're proud of the trust our customers place in us and remain committed to supporting their ventures.
Sustainability in 2024
We are focused on shaping a more inclusive and sustainable future. Our 2024 ESG (Environmental, Social, and Governance) initiatives underscore our commitment to community support, ethical business conduct, innovation, and reducing our environmental impact while creating long-term value.
Customer & Community Focus
Our work centers around our customers and the communities we serve.
GoDaddy is a trusted ally to millions of entrepreneurs worldwide. We support individuals in launching, expanding, and scaling their businesses by providing essential tools like domain names, website builders, logo creation, ecommerce capabilities, and payment solutions. With GoDaddy Airo, our AI-driven platform, small businesses can go online in minutes and begin driving traffic and increasing sales efficiently. Our dedicated team of experts is available around the clock to support customers at every stage.
Our Mission
We aim to empower entrepreneurs everywhere and create more inclusive access to opportunities.
What We Offer
GoDaddy is a global leader in supporting entrepreneurs with easy-to-use, all-in-one solutions and personalized guidance. We serve a diverse group of customers, including small business owners, freelancers, organizations, developers, designers, and domain investors. We're proud of the trust our customers place in us and remain committed to supporting their ventures.
Sustainability in 2024
We are focused on shaping a more inclusive and sustainable future. Our 2024 ESG (Environmental, Social, and Governance) initiatives underscore our commitment to community support, ethical business conduct, innovation, and reducing our environmental impact while creating long-term value.
Customer & Community Focus
Our work centers around our customers and the communities we serve.
- Customer Care: We provide tailored support throughout the entrepreneurial journey. In 2024, we engaged in nearly 12 million conversations, earning a 4.6/5 Trustpilot rating.
- Empower by GoDaddy: This flagship social impact initiative helps entrepreneurs gain access to training, tools, and peer support. In 2024, the program delivered close to 19,000 learning opportunities across the U.S. and Canada.
- Community Involvement: GoDaddy employees gave nearly 3,700 volunteer hours, and combined contributions—including corporate funds and employee-led donations—totaled about $1.6 million.
Our People & Culture
Our people are the foundation of our success.
Our people are the foundation of our success.
- Employee Feedback: 84% of our workforce participated in our annual GoDaddy Voice survey, highlighting strong team trust and support.
- Diverse Hiring: We enhanced our recruitment efforts by showcasing our inclusive culture, benefits, and programs at industry events.
- Growth & Learning: We foster a learning-first environment. Through our sales training collaboration with Rio Salado College, 140 employees earned a total of 840 college credits.
Governance & Operations
We maintain high ethical standards in everything we do.
We maintain high ethical standards in everything we do.
- Integrity: Our Code of Business Conduct and Ethics sets a clear standard for behavior. We’ve also introduced new policies on political activity, human rights, and anti-slavery.
- AI Responsibility: As AI evolves, we continuously refine our policies to ensure entrepreneurs benefit safely and effectively.
- Product Innovation: We ran over 2,000 experiments and held events to spark new product ideas aimed at solving customer challenges and saving time.
Environmental Commitment
We remain dedicated to environmental responsibility.
We remain dedicated to environmental responsibility.
- Carbon Goals: After hitting our emissions target two years ahead of schedule, we set a new goal to cut market-based Scope 1 and 2 emissions by 90% by 2030 (relative to 2019 levels).
- Climate Strategy: We performed a scenario analysis to assess climate-related risks and opportunities across different timeframes, helping us safeguard our operations' resilience.
Click here to read our 2024 Sustainbility Report.
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