Daily CSR
Daily CSR

Daily CSR

Daily news about corporate social responsibility, ethics and sustainability
Tags (3) : customer communication

DROS Launches AI Voice Agents for Compliant Debt Collection

DROS Launches AI Voice Agents for Compliant Debt Collection
06/16/2026 | Companies
As the debt collection sector navigates growing compliance concerns surrounding the adoption of AI-powered voice technologies, DROS.ai is introducing a more controlled and regulation-focused solution. Collection calls remain among the most heavily regulated interactions within the debt recovery...
accounts receivable, AI engagement platform, AI for regulated industries, AI in collections, AI voice agents, AI voice technology, AI-driven customer interactions, AI-powered collections, collection agencies, collection operations, collections automation, collections platform, collections software solutions, collections technology, collections workflow automation, compliance safeguards, compliance technology, compliant AI, contextual intelligence, conversational AI, customer communication, customer engagement platform, debt buyers, debt collection, debt collection compliance, debt collection innovation, debt collection software, debt recovery, debtor outreach, digital collections, DROS.ai, enterprise AI, FDCPA compliance, financial services technology, fintech, first-party collections, fraud prevention, inbound collections, intelligent automation, outbound collections, payment history tracking, payment recovery, promise to pay management, receivables management, recovery management platform, recovery operations, regulatory compliance, risk management, third-party collections, Vodex, voice automation

How We Restored Power Across New Jersey After Winter Storm Hernando

How We Restored Power Across New Jersey After Winter Storm Hernando
03/09/2026 | Companies
When one of the harshest winter storms in more than three decades swept across New Jersey, it delivered far more than snowfall. The system brought whiteout conditions, historic snow totals, and powerful winds that pushed communities to their limits. Winter Storm Hernando arrived quickly and with...
blizzard conditions, community resilience, customer communication, emergency response, extreme weather, gas emergency response, grid modernization, infrastructure resilience, mutual aid crews, New Jersey, no heat calls, outage notifications, power outage restoration, snowstorm recovery, storm drills, storm preparedness, tree trimming program, utility workers, Winter Storm Hernando, winter storm response

Career Spotlight: Customer Happiness Engineer at GoDaddy

Career Spotlight: Customer Happiness Engineer at GoDaddy
08/12/2025 | Companies
Tell us a little about yourself and your career journey so far. I’ve been part of the GoDaddy team for almost seven years, and I currently work as a Customer Happiness Engineer, focusing primarily on ManageWP and the Hub dashboard. Over time, my role has grown to include broader support across a...
adaptability, authenticity, career advice, career journey, collaboration, company culture, continuous learning, curiosity, customer communication, Customer Happiness Engineer, customer support, empathy, entrepreneurship support, feedback, GoDaddy, Hub dashboard, innovation, learning mindset, ManageWP, personal mantra, positive attitude, problem solving, professional growth, resilience, teamwork, technical support, WordCamp Europe


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