Daily CSR
Daily CSR

Daily CSR

Daily news about corporate social responsibility, ethics and sustainability
Tags (8) : Customer Experience

Top-Ranked Electric Utilities: PSEG Long Island & PSE&G Lead in Business Customer Satisfaction 2025

Top-Ranked Electric Utilities: PSEG Long Island & PSE&G Lead in Business Customer Satisfaction 2025
12/25/2025 | Companies
According to the J.D. Power 2025 Electric Utility Business Customer Satisfaction StudySM, PSEG Long Island and New Jersey’s largest utility, Public Service Electric & Gas (PSE&G), achieved the highest customer satisfaction scores among large electric utility business customers in the...
Business Customers, Business First Program, Commercial Customers, Community Thrive Program, Customer Experience, Customer Satisfaction, Digital Customer Service, East Coast Utilities, Economic Development, Electric Utility, Energy Efficiency, Energy Management, Energy Programs, Energy Savings, EV Incentives, J.D. Power, Large Electric Utilities, Long Island, Main Street Revitalization, New Jersey, PSE&G, PSEG Long Island, Reliable Energy, Utility Awards, Utility Improvement, Utility Innovation, Utility Rankings, Utility Recognition, Utility Services, Vacant Space Revival

Supporting Teachers and Building Community: Amanda’s Story

Supporting Teachers and Building Community: Amanda’s Story
07/17/2025 | Companies
Amanda – Assistant Director of Product Management Passion for Work: Designing seamless and impactful customer experiences Passion for Volunteering: Supporting local educators Leadership Style: Rooted in gratitude Championing Teacher Appreciation I lead the teacher appreciation committee at my...
Acts of Service, Amanda, Assistant Director, Community Engagement, Community Impact, Corporate Social Responsibility, Customer Experience, Educator Support, Employee Engagement, Employee Spotlight, Employee Stories, Flexibility at Work, Leadership with Gratitude, Philanthropy, Principal Financial Group, Product Management, Teacher Appreciation, Teacher Support, Volunteering, Work-Life Balance

Women in Tech: Modernizing Business & Driving Inclusion at Principal

Women in Tech: Modernizing Business & Driving Inclusion at Principal
03/31/2025 | Companies
Modernizing technology is about redefining how we support business operations and enhance customer experiences. That’s where Beth comes in. But she takes it a step further—modernizing the way we work at Principal® and fostering a more inclusive team, particularly by championing gender diversity...
Business Processes, Career Growth, Customer Experience, Digital Transformation, Diversity in Tech, Engineering Teams, Equal Opportunity, Gender Inclusion, IT Leadership, Mentorship, Modernizing Technology, Principal Careers, Recruitment Fraud, Retirement Initiatives, Women in Tech, Work-Life Balance

Enhancing Customer Engagement in Logistics: Balancing AI and Personal Touch

Enhancing Customer Engagement in Logistics: Balancing AI and Personal Touch
07/22/2024 | Companies
Navigating today’s dynamic digital landscape requires strong customer relationships, especially in sectors like logistics and supply chain management, according to Brian Enright, CEO of DP World Americas, in a recent Forbes Business Council article.   Enright emphasizes the critical nature...
AI, Business Strategy, Business Trends, Chatbots, Customer Engagement, Customer Experience, Customer Relationships, Digital Transformation, Efficiency, Forbes Business Council, Global Trade, Logistics, Personal Touch, Supply Chain Management, Tech Innovation, Virtual Assistants

Empowering Community: U.S. Bank's Black Heritage Branch in Los Angeles

Empowering Community: U.S. Bank's Black Heritage Branch in Los Angeles
02/29/2024 | Companies
The ongoing celebration of Black History Month by U.S. Bank recently featured a lively block party and ribbon cutting ceremony at the newly revamped Slauson and Crenshaw branch. This branch marks a significant milestone as the inaugural U.S. Bank Black Heritage Community branch, showcasing design...
Black Heritage Community, Community Engagement, Community Events, Cultural Relevance, Customer Experience, Financial Health, Human Potential, Local Collaboration, Los Angeles Community, Skills Training, Small Business Support, U.S. Bank Commitment

McDonald’s McFlurry: Sustainable Upgrade for a Greener Future

McDonald’s McFlurry: Sustainable Upgrade for a Greener Future
11/13/2023 | Companies
The McDonald’s McFlurry spoon has been a topic of much discussion over the years, with many questioning its hollow handle and dual functionality as a spoon and straw. However, those in the know are aware that the spoon also serves as a spindle, used by staff to blend the perfect ratio of toppings...
Behind-the-Scenes Changes, Customer Experience, Eco-friendly, Environmental Impact, Fast Food Sustainability, Green Initiatives, Iconic Products, Less Plastic, McDonald’s, McFlurry, Restaurant Practices, Reusable Spindle, Sustainable Materials, Sustainable Practices, Waste Reduction

Driving Innovation and Transformation: Insights from Georgia-Pacific's VP of Customer Experience

Driving Innovation and Transformation: Insights from Georgia-Pacific's VP of Customer Experience
08/16/2023 | Companies
Gain insights from Varsha Monick, Vice President of Customer Experience and Innovation, as she discusses the role of innovation and Principled Entrepreneurship in the creation of in-transit tracking to address customer needs. She also delves into how personal transformation can be influenced by...
Building Materials, Customer Experience, Employee Empowerment, Employee Success, Georgia-Pacific, Global Trade, Innovation, Knowledge Acquisition, Leadership Insights, Learning New Skill Sets, Manufacturing, Paper Products, Personal Growth, Principled Entrepreneurship, Principles in Perspective, Recycling, Skill Development, Sustainability, Transformation, Workplace Passion

Unveiling Bread Financial's 2022 Report: A Year of Extraordinary Impact and Responsible Progress

Unveiling Bread Financial's 2022 Report: A Year of Extraordinary Impact and Responsible Progress
05/26/2023 | Companies
Introducing Bread Financial's 2022 ESG Performance Report - A Decade of Responsibility and Progress!   Bread Financial, the cutting-edge financial services company that's revolutionizing the industry, has just unveiled its highly anticipated 2022 Environmental, Social, and Governance (ESG)...
Associates Wellbeing, Community Investment, Customer Experience, Environmental Stewardship, ESG Performance, Financial Wellness, Progress2022, Responsible Business Practices, TCFD Alignment, Transparency


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