Daily CSR
Daily CSR

Daily CSR

Daily news about corporate social responsibility, ethics and sustainability
Tags (3) : generational differences

Customer Service Trends: Gen Z Optimism vs. Boomer Frustration

Customer Service Trends: Gen Z Optimism vs. Boomer Frustration
08/08/2025 | Companies
Americans Feel Customer Service is Declining, But Younger Generations Remain Hopeful Nearly half of U.S. consumers believe customer service is deteriorating, according to GoDaddy’s latest Consumer Pulse survey. Despite this growing concern, younger generations—namely Gen Z and Millennials—maintain...
AI tools, Baby Boomers, business communication, business trends, chatbot, communication preferences, Consumer Pulse survey, customer experience, customer feedback, customer loyalty, customer relations, customer retention, customer satisfaction, customer service, customer support, customer trust, digital security, empathy in service, Gen X, Gen Z, generational differences, GoDaddy, GoDaddy Conversations, live chat, Millennials, omnichannel support, rude service, service expectations, small business, small business solutions, small business technology

2025 Sustainability Trends: Individual Action & Corporate Responsibility

2025 Sustainability Trends: Individual Action & Corporate Responsibility
02/05/2025 | Companies
A recent nationwide study conducted by 3BL, in collaboration with TriplePundit and Glow, highlights a key trend influencing sustainability and social impact in 2025: the increasing emphasis on individual action. The research indicates that 36% of Americans believe individuals—not businesses or...
air travel reduction, business ethics, business strategy, consumer behavior, consumer trends, corporate responsibility, ecosystem restoration, employee well-being, environmental issues, generational differences, impact communication, individual action, meat consumption, political influence, secondhand shopping, social impact, stakeholder expectations, sustainability, sustainability framework, sustainable packaging

GoDaddy Survey: Consumers Prioritize Cost Savings Over Convenience This Holiday Season

GoDaddy Survey: Consumers Prioritize Cost Savings Over Convenience This Holiday Season
10/30/2024 | Companies
A recent GoDaddy survey aimed to determine how much value consumers place on convenience, and the results suggest it’s not a top priority. The survey, conducted in September with 1,500 U.S. respondents, found that 80% of consumers prioritize cost savings over convenience, with 42% identifying...
Black Friday, buy online pick up in store, consumer behavior, consumer frustration, contactless payments, convenience, cost savings, credit card surcharge, customer experience, Cyber Monday, ecommerce, Gen Z, generational differences, GoDaddy survey, holiday shopping, in-store shopping, inventory management, Millennials, online shopping, payment preferences, personal checks, point-of-sale, return policy, shopping habits, shopping trends, small businesses


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