GoDaddy CEO's Message: Empowering Entrepreneurs, Innovation, and Sustainability
A Message from GoDaddy’s CEO
Our purpose is to empower entrepreneurs and ensure opportunities are accessible to everyone. This commitment unites our team. Most of our customers are small business owners, often with fewer than ten employees. Based on findings from our Venture Forward research, over half are solo entrepreneurs who manage every aspect of their business alone. Their resilience is inspiring—they support their families significantly, with around one in three contributing more than half of their household income. In the U.S., these entrepreneurs also strengthen their communities, generating an average of seven additional jobs each at the county level.
Supporting Customers & Communities
We champion inclusive entrepreneurship by delivering cutting-edge technology and personal, human support. In 2024, we pushed boundaries with the launch of GoDaddy Airo®. This AI-powered tool helps users bring their ideas to life—suggesting business names, building websites, setting up emails, and creating social content—all with just a few simple inputs. Starting or growing a business has never been more accessible. And when support is needed, our Guides are always available to offer expert, one-on-one help. Last year alone, our team handled nearly 12 million inbound customer interactions, assisting entrepreneurs every step of the way.
Our People & Culture
We’re incredibly proud of our employees—their dedication and performance continue to drive our success. The GoDaddy Leadership Team brings together diverse perspectives and global experience, enabling us to better serve our customers worldwide. We remain focused on fostering professional growth, offering our team members meaningful development opportunities to help them reach their full potential.
Fair and equitable pay is a cornerstone of our culture. In 2024, we marked a decade of publishing gender pay equity data, along with eight consecutive years of reporting ethnicity pay data in the U.S. As our business expands internationally, we remain committed to fair compensation and to building a workforce that mirrors the diversity of our customer base.
Responsible Practices & Innovation
Our unified GoDaddy Software Platform underpins innovation and business growth. We leverage artificial intelligence, data science, cloud technologies, and experimentation to drive speed, efficiency, and cost savings. We're committed to ethical AI use that supports our mission and adds real value to our customers. Our AI and Machine Learning Governance Council ensures we use these technologies responsibly, with strong oversight and safeguards in place.
Environmental Responsibility
We’ve set an ambitious new goal to cut our market-based scope 1 and 2 emissions by 90% by 2030, using 2019 as our baseline—after reaching our previous target ahead of schedule. Operating sustainably and complying with environmental regulations isn’t just good practice—it benefits our business, our customers, and the planet. With sustainability deeply embedded in our strategy, we’ll continue making strides through disciplined innovation and operational alignment. The work our team does today helps create long-term value for our stakeholders and strengthens the communities we serve.
To learn more, read our 2024 Sustainability Report.
Our purpose is to empower entrepreneurs and ensure opportunities are accessible to everyone. This commitment unites our team. Most of our customers are small business owners, often with fewer than ten employees. Based on findings from our Venture Forward research, over half are solo entrepreneurs who manage every aspect of their business alone. Their resilience is inspiring—they support their families significantly, with around one in three contributing more than half of their household income. In the U.S., these entrepreneurs also strengthen their communities, generating an average of seven additional jobs each at the county level.
Supporting Customers & Communities
We champion inclusive entrepreneurship by delivering cutting-edge technology and personal, human support. In 2024, we pushed boundaries with the launch of GoDaddy Airo®. This AI-powered tool helps users bring their ideas to life—suggesting business names, building websites, setting up emails, and creating social content—all with just a few simple inputs. Starting or growing a business has never been more accessible. And when support is needed, our Guides are always available to offer expert, one-on-one help. Last year alone, our team handled nearly 12 million inbound customer interactions, assisting entrepreneurs every step of the way.
Our People & Culture
We’re incredibly proud of our employees—their dedication and performance continue to drive our success. The GoDaddy Leadership Team brings together diverse perspectives and global experience, enabling us to better serve our customers worldwide. We remain focused on fostering professional growth, offering our team members meaningful development opportunities to help them reach their full potential.
Fair and equitable pay is a cornerstone of our culture. In 2024, we marked a decade of publishing gender pay equity data, along with eight consecutive years of reporting ethnicity pay data in the U.S. As our business expands internationally, we remain committed to fair compensation and to building a workforce that mirrors the diversity of our customer base.
Responsible Practices & Innovation
Our unified GoDaddy Software Platform underpins innovation and business growth. We leverage artificial intelligence, data science, cloud technologies, and experimentation to drive speed, efficiency, and cost savings. We're committed to ethical AI use that supports our mission and adds real value to our customers. Our AI and Machine Learning Governance Council ensures we use these technologies responsibly, with strong oversight and safeguards in place.
Environmental Responsibility
We’ve set an ambitious new goal to cut our market-based scope 1 and 2 emissions by 90% by 2030, using 2019 as our baseline—after reaching our previous target ahead of schedule. Operating sustainably and complying with environmental regulations isn’t just good practice—it benefits our business, our customers, and the planet. With sustainability deeply embedded in our strategy, we’ll continue making strides through disciplined innovation and operational alignment. The work our team does today helps create long-term value for our stakeholders and strengthens the communities we serve.
To learn more, read our 2024 Sustainability Report.
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