T-Mobile Helps Indiana Communities Recover From Power Outages
Following severe weather and extended power outages across Indiana, T-Mobile mobilized its teams to help residents, customers and local communities maintain communications while recovery efforts were underway.
From Friday, August 21, through Tuesday, September 15, T-Mobile is providing unlimited talk, text and data at no additional cost to eligible customers affected by the outages. The offer applies to T-Mobile Postpaid and Prepaid, Metro by T-Mobile, UScellular, Assurance Wireless, Mint and Ultra customers in impacted areas who do not already have unlimited service.
The company also established community support locations in parts of Indiana, providing free Wi-Fi access and device-charging facilities. These services were open to everyone, regardless of their wireless carrier.
In Northwest Indiana, assistance was offered in Merrillville, Highland and Gary, while Connersville received support in the east-central part of the state. As commercial electricity service returned and T-Mobile worked with local agencies to assess outstanding needs, on-site operations were brought to an end at certain locations. Teams continued monitoring conditions and remained prepared to respond if necessary.
T-Mobile's response also included behind-the-scenes efforts to maintain network connectivity. Portable generators and satellite-based backhaul systems were deployed at locations where they were needed, helping keep communications services available as affected communities continued their recovery.
From Friday, August 21, through Tuesday, September 15, T-Mobile is providing unlimited talk, text and data at no additional cost to eligible customers affected by the outages. The offer applies to T-Mobile Postpaid and Prepaid, Metro by T-Mobile, UScellular, Assurance Wireless, Mint and Ultra customers in impacted areas who do not already have unlimited service.
The company also established community support locations in parts of Indiana, providing free Wi-Fi access and device-charging facilities. These services were open to everyone, regardless of their wireless carrier.
In Northwest Indiana, assistance was offered in Merrillville, Highland and Gary, while Connersville received support in the east-central part of the state. As commercial electricity service returned and T-Mobile worked with local agencies to assess outstanding needs, on-site operations were brought to an end at certain locations. Teams continued monitoring conditions and remained prepared to respond if necessary.
T-Mobile's response also included behind-the-scenes efforts to maintain network connectivity. Portable generators and satellite-based backhaul systems were deployed at locations where they were needed, helping keep communications services available as affected communities continued their recovery.
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