DXC Technology Tops European IT Customer Satisfaction Rankings
DXC Technology, a global partner in enterprise technology and innovation, has once again been recognized as a top IT services provider in Whitelane Research’s 2025/2026 European IT Sourcing Study. For the second consecutive year, DXC secured a top-three position for overall customer satisfaction at the European level among providers receiving more than 150 client evaluations. The company also claimed the top spot among major IT service providers for customer satisfaction on contracts exceeding €20 million annually.
Whitelane Research, one of Europe’s most respected research firms, gathered insights from over 2,500 public and private sector organizations across eight European markets. Based on interviews with 224 customers, DXC was rated a Strong Performer across key service areas, including Application Services, Cloud and Infrastructure Services, and Workplace Services, while earning Exceptional Performer status in Security Services.
According to Jef Loos, Head of Research Europe at Whitelane Research, DXC is regarded as a leading provider in most of the countries surveyed, having built a strong reputation as a dependable partner. He noted that the company’s consistently high customer satisfaction levels are particularly noteworthy given the highly competitive nature of the European IT services market.
DXC also delivered strong results across multiple industries, most notably in the public sector, where it was named an Exceptional Performer with an 84% customer satisfaction score. The company brings decades of public sector expertise and collaborates with prominent European institutions such as Consip, the procurement body of Italy’s Ministry of Economy and Finance, and the European Space Agency.
Juan Parra, President of DXC Europe, highlighted that the company continues to set itself apart by delivering outstanding customer experiences in a demanding market. He emphasized DXC’s ongoing commitment to supporting organizations across industries by providing innovative solutions that address complex challenges and enable sustainable growth.
As a key partner in its clients’ modernization efforts, DXC combines deep engineering capabilities with industry-specific knowledge to help organizations adapt to a rapidly evolving digital landscape. The company works with leading financial institutions such as Banco Sabadell in Spain and PKO Bank in Poland, telecommunications firms like Telenor in Sweden, and major aerospace and transportation companies including Airbus and Alstom in France. By pairing innovation with execution, DXC helps turn strategic ambitions into measurable outcomes.
Click here to know more about the key findings of the Whitelane Research 2025/2026 European IT Sourcing Study.
Whitelane Research, one of Europe’s most respected research firms, gathered insights from over 2,500 public and private sector organizations across eight European markets. Based on interviews with 224 customers, DXC was rated a Strong Performer across key service areas, including Application Services, Cloud and Infrastructure Services, and Workplace Services, while earning Exceptional Performer status in Security Services.
According to Jef Loos, Head of Research Europe at Whitelane Research, DXC is regarded as a leading provider in most of the countries surveyed, having built a strong reputation as a dependable partner. He noted that the company’s consistently high customer satisfaction levels are particularly noteworthy given the highly competitive nature of the European IT services market.
DXC also delivered strong results across multiple industries, most notably in the public sector, where it was named an Exceptional Performer with an 84% customer satisfaction score. The company brings decades of public sector expertise and collaborates with prominent European institutions such as Consip, the procurement body of Italy’s Ministry of Economy and Finance, and the European Space Agency.
Juan Parra, President of DXC Europe, highlighted that the company continues to set itself apart by delivering outstanding customer experiences in a demanding market. He emphasized DXC’s ongoing commitment to supporting organizations across industries by providing innovative solutions that address complex challenges and enable sustainable growth.
As a key partner in its clients’ modernization efforts, DXC combines deep engineering capabilities with industry-specific knowledge to help organizations adapt to a rapidly evolving digital landscape. The company works with leading financial institutions such as Banco Sabadell in Spain and PKO Bank in Poland, telecommunications firms like Telenor in Sweden, and major aerospace and transportation companies including Airbus and Alstom in France. By pairing innovation with execution, DXC helps turn strategic ambitions into measurable outcomes.
Click here to know more about the key findings of the Whitelane Research 2025/2026 European IT Sourcing Study.
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