Daily CSR
Daily CSR

Daily CSR

Daily news about corporate social responsibility, ethics and sustainability
Tags (2) : customer feedback

Customer Service Trends: Gen Z Optimism vs. Boomer Frustration

Customer Service Trends: Gen Z Optimism vs. Boomer Frustration
08/08/2025 | Companies
Americans Feel Customer Service is Declining, But Younger Generations Remain Hopeful Nearly half of U.S. consumers believe customer service is deteriorating, according to GoDaddy’s latest Consumer Pulse survey. Despite this growing concern, younger generations—namely Gen Z and Millennials—maintain...
AI tools, Baby Boomers, business communication, business trends, chatbot, communication preferences, Consumer Pulse survey, customer experience, customer feedback, customer loyalty, customer relations, customer retention, customer satisfaction, customer service, customer support, customer trust, digital security, empathy in service, Gen X, Gen Z, generational differences, GoDaddy, GoDaddy Conversations, live chat, Millennials, omnichannel support, rude service, service expectations, small business, small business solutions, small business technology

GoDaddy’s ‘We Love Our Customers’ Event: Listening to Small Business Needs and Insights

GoDaddy’s ‘We Love Our Customers’ Event: Listening to Small Business Needs and Insights
12/19/2024 | Companies
At GoDaddy, we take immense pride in being the go-to platform for millions of entrepreneurs building their dreams. We deeply value the trust our customers place in us to help bring their visions to life. During a recent “We Love Our Customers” event near Seattle, Washington, we were reminded of...
Airo, business challenges, business growth, customer engagement, customer feedback, customer needs, customer support, customer trust, entrepreneurship, event, face-to-face, feedback-driven, GenAI, GoDaddy, innovation, leadership, listening, product improvement, resources, Seattle, small business, technology, trust


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