Daily CSR
Daily CSR

Daily CSR

Daily news about corporate social responsibility, ethics and sustainability
Tags (2) : chatbot

Customer Service Trends: Gen Z Optimism vs. Boomer Frustration

Customer Service Trends: Gen Z Optimism vs. Boomer Frustration
08/08/2025 | Companies
Americans Feel Customer Service is Declining, But Younger Generations Remain Hopeful Nearly half of U.S. consumers believe customer service is deteriorating, according to GoDaddy’s latest Consumer Pulse survey. Despite this growing concern, younger generations—namely Gen Z and Millennials—maintain...
AI tools, Baby Boomers, business communication, business trends, chatbot, communication preferences, Consumer Pulse survey, customer experience, customer feedback, customer loyalty, customer relations, customer retention, customer satisfaction, customer service, customer support, customer trust, digital security, empathy in service, Gen X, Gen Z, generational differences, GoDaddy, GoDaddy Conversations, live chat, Millennials, omnichannel support, rude service, service expectations, small business, small business solutions, small business technology

How AI is Empowering Small Businesses in Colombia: Azahar Coffee's Innovation

How AI is Empowering Small Businesses in Colombia: Azahar Coffee's Innovation
09/26/2024 | Companies
Given that Colombia is the second-largest coffee exporter, Azahar Coffee's mission might seem unconventional: to keep as many Colombian coffee beans within the country as possible. Their reasoning? Colombians should enjoy the best coffee, too.   As a small business known for trendy, fresh...
A4CB, AI, AI revolution, artificial intelligence, Azahar Coffee, Bogotá, business decisions, chatbot, coffee exporter, Colombia, Colombian coffee, community business coaches, CRF, CRF Insights, cybersecurity, data analytics, Datasketch, democratizing AI, ESG metrics, financial insights, inclusive AI tools, inventory management, marketing efficiency, Mastercard Strive, open banking, sandwich sales, small business, small business growth, staffing optimization, sustainability, tech accessibility, U.N. Sustainable Development Goals, Vested Impact


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