FedEx relies on artificial intelligence every day to manage the movement of millions of packages worldwide. From improving delivery routes and forecasting demand to enhancing customer service, technology plays a …
FedEx integrates artificial intelligence (AI) into its daily operations to manage millions of shipments worldwide. From route planning and demand forecasting to enhancing customer service, technology plays a central role …
Southwest Airlines Co. has launched a new brand campaign, “Enter Airplane Mode,” encouraging travelers to step away from the pressures of everyday life as constant notifications, crowded schedules, and always-connected …
Congratulations to Laura Knebusch, Senior Vice President of CPG Marketing and Customer Experience at Georgia-Pacific LLC, on being selected as one of Ad Age’s Leading Women 2026. Throughout her career, …
Every organization operates with a strategic vision, but success depends on whether its workplace culture reinforces that vision or unintentionally works against it. Leaders see the effects of culture in …
Frost & Sullivan has recognized Penta Security with the 2026 South Korea Company of the Year award in the web application firewall (WAF) sector, acknowledging the company’s exceptional performance in …
MoEngage, a customer engagement platform powered by agentic AI and used by more than 1,350 consumer brands worldwide, has announced the acquisition of San Francisco-based Aampe, a company specializing in …
Infosys, a leading provider of AI-driven consulting and technology solutions, has partnered with the Association of National Advertisers’ (ANA) Global CMO Growth Council and LIONS, the organization behind the Cannes …
Kim.cc, an AI-driven customer support platform serving more than 200 e-commerce brands worldwide, has released its AI Customer Support Sentiment Report based on a June 2026 survey of 1,000 consumers …
PhilWeb Corporation, a leading provider of gaming technology infrastructure in the Philippines, reaffirmed its commitment to innovation at SiGMA Asia 2026, showcasing its ongoing evolution through advanced digital solutions, scalable …
Vision Marine Technologies Inc. which integrates high-voltage electric marine propulsion systems with a fully integrated marine retail and service network, today provided an update on ongoing operational activities at Nautical …
Global fashion retailer H&M has announced its debut on Nordstrom Marketplace on April 28, 2026, marking a significant milestone in its U.S. expansion. This move introduces a new channel for …
transcosmos has announced that it has been honored with the Japan Partner of the Year – Innovation award at the Salesforce Japan Partner Award 2026. The recognition highlights the company’s …
Walmart de México y Centroamérica, Mexico’s largest retail chain, is broadening its partnership with Vusion, a global provider of AI-driven solutions for in-store digital transformation. The collaboration will bring Vusion’s …
IFS, a global leader in Industrial AI software, has announced that premium appliance manufacturer Miele is extending its long-standing partnership with the company to modernize its global field service operations. …
Constructor, an AI-driven search and product discovery platform built for enterprise ecommerce, has been named a winner in the first-ever Global AI Awards, which recognize outstanding innovation in artificial intelligence. …
According to the J.D. Power 2025 Electric Utility Business Customer Satisfaction StudySM, PSEG Long Island and New Jersey’s largest utility, Public Service Electric & Gas (PSE&G), achieved the highest customer …
Duke Energy announced today that Loree Elswick has been named the next president of the Duke Energy Foundation. “Loree is stepping into this role at a crucial time for the …
Agro Biciuffa, an authorized dealer of CNH’s Case IH brand, has opened a new branch in Sáenz Peña, strategically positioned along National Route 16 in the heart of Chaco province. …
Americans Feel Customer Service is Declining, But Younger Generations Remain Hopeful Nearly half of U.S. consumers believe customer service is deteriorating, according to GoDaddy’s latest Consumer Pulse survey. Despite this …
Amanda – Assistant Director of Product Management Passion for Work: Designing seamless and impactful customer experiences Passion for Volunteering: Supporting local educators Leadership Style: Rooted in gratitude Championing Teacher Appreciation …
Fifth Third Bank has been recognized by J.D. Power as offering the top mobile banking app experience among regional banks in its 2025 U.S. Banking Mobile App Satisfaction Study℠. The …
KeyBank, one of the leading financial institutions in the U.S., is deepening its commitment to helping clients succeed by implementing Personetics’ Cognitive Banking technology. This platform is designed to build …
When LaNeta and Doug Roth launched Scary Strokes—a glow-in-the-dark mini golf course and arcade spanning 11,000 square feet—they hoped to recreate the joy of family vacations in their hometown of …
Who We Are GoDaddy is a trusted ally to millions of entrepreneurs worldwide. We support individuals in launching, expanding, and scaling their businesses by providing essential tools like domain names, …
Packaging involves far more than just paper and plastic – it’s a highly sophisticated field backed by extensive research and development. The seemingly simple cardboard boxes found at places like …
At Principal, every role is centered around serving our customers—and that includes risk and security professionals like Michelle. Their efforts are key in protecting sensitive information, digital products, and financial …
Tork, a brand under Essity and a global leader in professional hygiene, has introduced the Tork Coalition for Inclusive Hygiene. This initiative is dedicated to improving hygiene standards in public …
Modernizing technology is about redefining how we support business operations and enhance customer experiences. That’s where Beth comes in. But she takes it a step further—modernizing the way we work …
Tell us about yourself, your career path, and what led you to your current role. Hey there! I’m Rachel Beneke, Director of Product Management at GoDaddy, where I lead a …
My Journey with GoDaddy My career began in June 2018 at Main Street Hub, and a month later, I officially joined GoDaddy after its acquisition of the company. Since then, …
PSE&G Recognized for Outstanding Residential Customer Satisfaction Public Service Electric & Gas (PSE&G), the largest utility provider in New Jersey, has been honored by J.D. Power as the highest-rated utility …
A recent GoDaddy survey aimed to determine how much value consumers place on convenience, and the results suggest it’s not a top priority. The survey, conducted in September with 1,500 …
Navigating today’s dynamic digital landscape requires strong customer relationships, especially in sectors like logistics and supply chain management, according to Brian Enright, CEO of DP World Americas, in a recent …
Atlantic City Electric’s commitment to enhancing the local energy grid, integrating advanced technology and smart devices, and focusing on projects to enhance resilience against increasingly severe weather conditions led to …
The ongoing celebration of Black History Month by U.S. Bank recently featured a lively block party and ribbon cutting ceremony at the newly revamped Slauson and Crenshaw branch. This branch …
The McDonald’s McFlurry spoon has been a topic of much discussion over the years, with many questioning its hollow handle and dual functionality as a spoon and straw. However, those …
Gain insights from Varsha Monick, Vice President of Customer Experience and Innovation, as she discusses the role of innovation and Principled Entrepreneurship in the creation of in-transit tracking to address …
Introduce yourself to Abiman Rajadurai, an esteemed member of McDonald’s Legal Department and Vice Chair of McDonald’s Asia Pacific Middle East Network (APMEN). Abiman joined McDonald’s in 2017 with a …
Introducing Bread Financial’s 2022 ESG Performance Report – A Decade of Responsibility and Progress! Bread Financial, the cutting-edge financial services company that’s revolutionizing the industry, has just unveiled its highly …
