Customer Engagement

Nokia’s Sustainability Strategy for a Sustainable Future

September 4, 2026 by Mathieu Maurice

Sustainability has long been a core strength of Nokia. Through our work in connectivity, we seek to create positive outcomes for both society and the environment. Nokia has voluntarily disclosed …

Survey Reveals Demand for Human Support Alongside AI

June 23, 2026 by Mathieu Maurice

Kim.cc, an AI-driven customer support platform serving more than 200 e-commerce brands worldwide, has released its AI Customer Support Sentiment Report based on a June 2026 survey of 1,000 consumers …

PhilWeb Showcases Digital Innovation at SiGMA Asia 2026

June 4, 2026 by Mathieu Maurice

PhilWeb Corporation, a leading provider of gaming technology infrastructure in the Philippines, reaffirmed its commitment to innovation at SiGMA Asia 2026, showcasing its ongoing evolution through advanced digital solutions, scalable …

Zoovu Acquires XGEN AI to Transform Ecommerce Product Discovery

May 19, 2026 by Mathieu Maurice

Zoovu, an AI-driven product discovery platform, has announced the acquisition of XGEN AI, a company recognized for its expertise in search, merchandising, and recommendation solutions for leading global consumer brands. …

Skiptown Expands SkipOS Platform to Enhance Pet Care Services

May 19, 2026 by Mathieu Maurice

Skiptown, a contemporary, technology-driven dog care franchise, is continuing to advance SkipOS, its proprietary end-to-end platform that integrates operations across all five of its service offerings. The internally developed system …

Bell Integration Wins NICE Implementation Partner of the Year for CXone AI Excellence

April 2, 2026 by Mathieu Maurice

Bell Integration has been named Implementation Partner of the Year by NICE, in recognition of its outstanding role in driving worldwide adoption of CXone Mpower, NICE’s AI-powered customer experience platform. …

MetLife Advances Sustainability with Digital Solutions, Tree Planting, and Disaster Support

August 18, 2025 by Mathieu Maurice

MetLife is consistently seeking ways to minimize resource consumption and reduce waste by shifting to digital solutions whenever possible. Across many regions, customers now have the convenience of filing claims, …

Covia Opens Advanced Innovation Center in Concord, NC for Product Development

June 26, 2025 by Mathieu Maurice

Covia Holdings LLC has launched a cutting-edge laboratory facility in Concord, North Carolina, aimed at enhancing its innovation network. This new center features modular lab areas, collaborative meeting rooms, and …

Empowering Entrepreneurs: A Career Journey at GoDaddy

April 16, 2025 by Mathieu Maurice

Tell us your story! What’s your background, and how did your journey at GoDaddy begin? I’ve always been passionate about technology, building meaningful connections, and solving complex business challenges with …

Mary Kay Appoints Dr. Lucy Gildea as Chief Brand and Scientific Officer

March 17, 2025 by Mathieu Maurice

To support future expansion, Mary Kay Inc., a globally recognized leader in beauty and entrepreneurship, has named Dr. Lucy Gildea as its new Chief Brand and Scientific Officer. In this …

Crocs’ Circular Economy Efforts: Recycled Clogs & Take-Back Program

March 11, 2025 by Mathieu Maurice

This week, Alyssa Zucker is joined by Deanna Bratter, Chief Sustainability Officer at Crocs, Inc., to explore the company’s innovative efforts in advancing the circular economy. Their conversation highlights Crocs, …

How Gamification is Transforming Financial Inclusion and Digital Banking

February 13, 2025 by Mathieu Maurice

Developing and maintaining positive habits can be challenging. It demands time, repetition, and a level of discipline that many people find difficult to maintain. This is where gamification plays a …

GoDaddy Airo: Revolutionizing Small Business Commerce with AI

January 15, 2025 by Mathieu Maurice

GoDaddy’s core mission is to empower entrepreneurs worldwide, making opportunities more accessible for everyone. Our goal is to support small businesses by helping them increase sales while saving valuable time …

GoDaddy’s ‘We Love Our Customers’ Event: Listening to Small Business Needs and Insights

December 19, 2024 by Mathieu Maurice

At GoDaddy, we take immense pride in being the go-to platform for millions of entrepreneurs building their dreams. We deeply value the trust our customers place in us to help …

How Gen Z and Millennials Trust Influencers Over Friends for Social Media Shopping

November 8, 2024 by Mathieu Maurice

Word-of-mouth has long been a key driver of marketing success for small businesses. However, new research from GoDaddy reveals that younger consumers are increasingly turning to influencers instead of friends, …

Bath & Body Works Tops TIME’s Best Brands List for Men’s Grooming Products

October 19, 2024 by Mathieu Maurice

Bath & Body Works has been named to TIME’s inaugural list of the World’s Best Brands, taking the top spot in the male cosmetics category with a perfect score of …

Enhancing Customer Engagement in Logistics: Balancing AI and Personal Touch

July 22, 2024 by Mathieu Maurice

Navigating today’s dynamic digital landscape requires strong customer relationships, especially in sectors like logistics and supply chain management, according to Brian Enright, CEO of DP World Americas, in a recent …

KeyBank Redmond Ridge Branch: Innovative Banking and Community Support in Seattle

March 31, 2024 by Mathieu Maurice

KeyBank, a prominent company listed in the Fortune 500, has unveiled the inauguration of a fresh branch in the Redmond Ridge area, with its regional headquarters stationed in Seattle. Situated …

Empowering Entrepreneurs: Holiday Strategies and Sustainable Success

December 8, 2023 by Mathieu Maurice

As the festive season approaches, business owners find themselves in a whirlwind of celebration and chaos. It’s a critical time for strategic planning and creativity to overcome the seasonal rush …

Chemours: Pioneering Sustainable Chemistry for a Better World

November 1, 2023 by Mathieu Maurice

At Chemours, our mission is to ensure that chemistry is as accountable as it is vital. Our offerings play a pivotal role in everyday life, the worldwide economy, and a …

Illumina NovaSeq X Plus Shines at ESHG Conference: Fastest, Most Accurate Sequencer Celebrates 25 Years of Innovation

June 26, 2023 by Mathieu Maurice

The spotlight at this year’s European Society of Human Genetics (ESHG) conference in Glasgow, Scotland, was on the Illumina NovaSeq X Plus. This advanced genomics technology, recognized as Europe’s top …

Deepening Customers’ Understanding Of Dell’s Global Supply Chain

December 4, 2018 by Debaleena Bhattacharjee

Dell conducts tours for its customers to visit the supply chain facilities, whereby it has now created a virtual reality tour for the customers worldwide to savour the experience.

Customer Engagement

Survey Reveals Demand for Human Support Alongside AI

PhilWeb Showcases Digital Innovation at SiGMA Asia 2026

Zoovu Acquires XGEN AI to Transform Ecommerce Product Discovery

Skiptown Expands SkipOS Platform to Enhance Pet Care Services

Covia Opens Advanced Innovation Center in Concord, NC for Product Development

Empowering Entrepreneurs: A Career Journey at GoDaddy

Mary Kay Appoints Dr. Lucy Gildea as Chief Brand and Scientific Officer

How Gamification is Transforming Financial Inclusion and Digital Banking

GoDaddy’s ‘We Love Our Customers’ Event: Listening to Small Business Needs and Insights

Enhancing Customer Engagement in Logistics: Balancing AI and Personal Touch

KeyBank Redmond Ridge Branch: Innovative Banking and Community Support in Seattle

Chemours: Pioneering Sustainable Chemistry for a Better World

Illumina NovaSeq X Plus Shines at ESHG Conference: Fastest, Most Accurate Sequencer Celebrates 25 Years of Innovation

Deepening Customers’ Understanding Of Dell’s Global Supply Chain

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