Kim.cc, an AI-driven customer support platform serving more than 200 e-commerce brands worldwide, has released its AI Customer Support Sentiment Report based on a June 2026 survey of 1,000 consumers …
The beauty industry is evolving beyond its traditional boundaries as more consumers combine cosmetic procedures, wellness therapies, and longevity-focused treatments with their everyday beauty routines. Driving this trend is the …
Artificial intelligence has rapidly become the go-to source for information, quietly replacing traditional search engines for many users — and most companies have yet to recognize the shift. Today, millions …
In 2025, sustainability communication reached a major inflection point. Shifting public confidence, increasing expectations for transparency, and the growing influence of individual action reshaped how organizations approach storytelling and accountability. …
From K-beauty to cricket: Why understanding AANHPI audiences is vital for brand growth The cultural influence of Asian American, Native Hawaiian, and Pacific Islander (AANHPI) communities in the U.S. is …
A recent GoDaddy survey highlights a surprising contradiction among younger consumers: while Gen Z and Millennials show less urgency in safeguarding their own online data, they have little patience for …
As the global middle class continues to expand, a new wave of one billion emerging consumers is set to influence the markets, social movements, and innovations of the coming decade. …
Hershey’s longstanding history, dating back to 1894, doesn’t protect its team from today’s workplace pressures. Employees are faced with competing priorities, limited time, delivering strong results in a dynamic market, …
While national news often emphasizes political divides, a recent study by 3BL and research technology firm Glow highlights a rare point of consensus: sustainability. The report, The Big Thing Americans …
Sustainability Trends for 2025: Insights from Keysight Technologies As we approach 2025, experts at Keysight Technologies have highlighted key sustainability trends expected to shape the coming year. Their insights explore …
A recent nationwide study conducted by 3BL, in collaboration with TriplePundit and Glow, highlights a key trend influencing sustainability and social impact in 2025: the increasing emphasis on individual action. …
As governments develop policies and programs to address climate change, businesses are also stepping up to tackle environmental and sustainability challenges. This responsibility has become increasingly important, with Deloitte’s research …
Word-of-mouth has long been a key driver of marketing success for small businesses. However, new research from GoDaddy reveals that younger consumers are increasingly turning to influencers instead of friends, …
A recent GoDaddy survey aimed to determine how much value consumers place on convenience, and the results suggest it’s not a top priority. The survey, conducted in September with 1,500 …
A recent nationwide survey reveals that a company’s dedication to sustainability initiatives significantly influences consumer purchasing choices. The survey, conducted online by The Harris Poll for the Arbor Day Foundation, …