Daily CSR
Daily CSR

Daily CSR
Daily news about corporate social responsibility, ethics and sustainability

Operation Secret Santa: Entergy’s Holiday Initiative for Utility Bill Assistance



12/25/2023


Operation Secret Santa: Entergy’s Holiday Initiative for Utility Bill Assistance
Entergy recently brought joy to the holiday season through our yearly project known as “Operation Secret Santa.” Fortunate customers who were first in line at our Canal Street Customer Care Center had their bills covered by Santa and The Power to Care, a component of our program to assist those with low income.

The custom of “Operation Secret Santa” was initiated in 2014 when Entergy New Orleans observed customers braving the cold to settle their bills before the festive season. From that point forward, we have given over $60,000 in assistance for utility bill payments to unsuspecting customers. This endeavor enables customers to concentrate on their family and holiday customs without the stress of their monthly utility bills.

“Operation Secret Santa encapsulates the essence of the festive season and significantly impacts our customers’ lives,” stated Deanna Rodriguez, the president and CEO of Entergy New Orleans. “By alleviating the strain of utility bills through The Power to Care, we can deliver happiness and tranquility to those who require it.”

Through Entergy’s The Power to Care initiative, local non-profit organizations, employees, and kind-hearted customers across our service area have contributed to providing emergency bill payment assistance to elderly adults and customers with disabilities during their time of need. Since 2008, The Power to Care has generated more than $50 million to aid over 250,000 customers.

As we approach the festive season, we can persist in empowering the lives of our neighbors in need and make a difference. With your backing, we can alleviate some of our customers’ concerns who need it the most by ensuring their power remains on during these chilly winter months.

If you would like to know how you can help keep the lights on for someone in need this holiday season click here.