HCLTech, a global technology leader, has entered into a multi-year collaboration with The Magnum Ice Cream Company (TMICC), the world’s largest ice cream brand, to design, implement, and manage a next-generation IT infrastructure. As part of the partnership, HCLTech will leverage its AI Force platform to integrate artificial intelligence throughout TMICC’s digital ecosystem over the coming years.
The solutions provided by HCLTech focus on predictive analytics, enhancing business process visibility, and prioritizing user experience, enabling scalable and resilient IT operations worldwide. A key aspect of this collaboration is the shift from AIOps to a NoOps model, delivering fully autonomous IT operations through zero-touch automation and intelligent systems.
Mark O’Brien, Chief Technology Officer of TMICC, stated, “As Magnum evolves into an independent, publicly listed company, we are embedding intelligence at every level of our digital infrastructure. Our collaboration with HCLTech is critical in creating a secure, future-ready IT foundation. Together, we are unlocking advanced AI capabilities that will transform operational efficiency and enhance the experiences we provide.”
The partnership highlights HCLTech’s innovation, agility, and operational expertise in the consumer-packaged goods sector, driving technology-enabled transformation and improving customer engagement. By applying its proven approach, HCLTech will support TMICC in a smooth exit from Unilever under the Transition Service Agreement (TSA) and in establishing a greenfield IT infrastructure to enable an AI-driven digital future for the company.
C Vijayakumar, CEO & Managing Director of HCLTech, added, “This collaboration reinforces our leadership in delivering complex, global transformations backed by deep industry expertise. We are excited to support TMICC’s growth strategy with cutting-edge technology and global talent.”
The solutions provided by HCLTech focus on predictive analytics, enhancing business process visibility, and prioritizing user experience, enabling scalable and resilient IT operations worldwide. A key aspect of this collaboration is the shift from AIOps to a NoOps model, delivering fully autonomous IT operations through zero-touch automation and intelligent systems.
Mark O’Brien, Chief Technology Officer of TMICC, stated, “As Magnum evolves into an independent, publicly listed company, we are embedding intelligence at every level of our digital infrastructure. Our collaboration with HCLTech is critical in creating a secure, future-ready IT foundation. Together, we are unlocking advanced AI capabilities that will transform operational efficiency and enhance the experiences we provide.”
The partnership highlights HCLTech’s innovation, agility, and operational expertise in the consumer-packaged goods sector, driving technology-enabled transformation and improving customer engagement. By applying its proven approach, HCLTech will support TMICC in a smooth exit from Unilever under the Transition Service Agreement (TSA) and in establishing a greenfield IT infrastructure to enable an AI-driven digital future for the company.
C Vijayakumar, CEO & Managing Director of HCLTech, added, “This collaboration reinforces our leadership in delivering complex, global transformations backed by deep industry expertise. We are excited to support TMICC’s growth strategy with cutting-edge technology and global talent.”