Driven by its ONE GAC 2.0 global strategy, GAC has entered a period of rapid international growth. Over the last two years, the company’s overseas sales have almost tripled, gaining the confidence of more than 400,000 customers worldwide.
Beyond manufacturing high-quality vehicles, GAC is also raising global standards in customer service. Adhering to its “Service First, Customer First” philosophy, GAC International continues to strengthen its “In Local, For Local” approach by rolling out the GAC INTERNATIONAL Sales Service Standard System (GSSW) across international markets. This framework combines globally consistent service standards with solutions tailored to local customer needs.
In Thailand, GAC introduced GAC CARE, its first overseas service brand, creating a comprehensive lifecycle support system centered on users through its “Four Core Pillars.”
In Singapore, the company established premium-standard service workshops and implemented a transparent, standardized, and fully traceable service management process.
In Hong Kong SAR, GAC launched a dedicated fast-track logistics channel, allowing vehicles to be dispatched immediately after production and collected promptly upon arrival, meeting local market demands efficiently.
Across the Middle East, GAC introduced extended warranty programs for vehicles and power batteries. Even during periods of regional disruption, the company maintained uninterrupted customer support and service operations.
In Europe, GAC partnered with a professional roadside assistance provider to deliver complimentary roadside support across the continent, including dedicated services for electric vehicle owners.
At the same time, GAC is enhancing customer experiences through digital innovation. With the GAC APP and multilingual in-vehicle infotainment systems, the company provides reliable, end-to-end services designed for users in every situation.
Today, GAC operates across five major global regions, spanning 102 countries and territories. Its international network includes nine overseas parts warehouses and more than 696 sales and service outlets, ensuring quick response times, access to genuine spare parts, and convenient localized support while reinforcing its “Service First” commitment.
GAC continues to strengthen the global reputation of Chinese automotive brands by delivering systematic, customer-focused services and driving the industry’s evolution from simply “going global” to becoming deeply integrated and globally competitive.
Click here to know more about GAC.
Beyond manufacturing high-quality vehicles, GAC is also raising global standards in customer service. Adhering to its “Service First, Customer First” philosophy, GAC International continues to strengthen its “In Local, For Local” approach by rolling out the GAC INTERNATIONAL Sales Service Standard System (GSSW) across international markets. This framework combines globally consistent service standards with solutions tailored to local customer needs.
In Thailand, GAC introduced GAC CARE, its first overseas service brand, creating a comprehensive lifecycle support system centered on users through its “Four Core Pillars.”
In Singapore, the company established premium-standard service workshops and implemented a transparent, standardized, and fully traceable service management process.
In Hong Kong SAR, GAC launched a dedicated fast-track logistics channel, allowing vehicles to be dispatched immediately after production and collected promptly upon arrival, meeting local market demands efficiently.
Across the Middle East, GAC introduced extended warranty programs for vehicles and power batteries. Even during periods of regional disruption, the company maintained uninterrupted customer support and service operations.
In Europe, GAC partnered with a professional roadside assistance provider to deliver complimentary roadside support across the continent, including dedicated services for electric vehicle owners.
At the same time, GAC is enhancing customer experiences through digital innovation. With the GAC APP and multilingual in-vehicle infotainment systems, the company provides reliable, end-to-end services designed for users in every situation.
Today, GAC operates across five major global regions, spanning 102 countries and territories. Its international network includes nine overseas parts warehouses and more than 696 sales and service outlets, ensuring quick response times, access to genuine spare parts, and convenient localized support while reinforcing its “Service First” commitment.
GAC continues to strengthen the global reputation of Chinese automotive brands by delivering systematic, customer-focused services and driving the industry’s evolution from simply “going global” to becoming deeply integrated and globally competitive.
Click here to know more about GAC.