Daily CSR
Daily CSR

Daily CSR
Daily news about corporate social responsibility, ethics and sustainability

From Trombone to Top Banker: Mark Salatino’s Journey in U.S. Bank


Mark Salatino, before his tenure at U.S. Bank where he analyzed deposit trends and products, was a trombonist with the Rochester Philharmonic Orchestra in Rochester, New York. His involvement in negotiating orchestra contracts sparked an interest in analytical work, leading to a career shift after 14 years as a professional musician.
Without any formal training in contract negotiation, Salatino volunteered for the task and enjoyed it so much that he decided to pursue a degree in finance, which eventually led him to the banking sector. Currently, he holds the position of Senior Vice President, Product and Branch Enablement at U.S. Bank. He has played a crucial role in increasing deposits by equipping branch bankers with the necessary tools and capabilities to meet customer needs amidst intense competition and aggressive interest rate hikes that started last year.
Salatino began his career at M&T Bank in Buffalo, New York, before relocating to Minneapolis. He humorously remarked on trading less snow for more cold due to the move. Despite the apparent differences between being a banker and a trombonist, he sees similarities in both roles. He believes that just like performing music where the goal is to connect with the audience and make them appreciate the music, banking also involves connecting with customers and ensuring they have a positive relationship with U.S. Bank.
Salatino is also an alumnus of the Consumer Bankers Association Executive Banking School, a three-year program that recently concluded its 72nd year of training veteran bankers. He not only graduated from the program while working full-time but also won the program’s top award, named after Tem Wooldridge, a former faculty member. The award is given to a student who demonstrates outstanding academic performance, high integrity, and a strong work ethic.
The program is held on the campus of Furman University in Greenville, South Carolina and brings together bankers from across the country for small-group learning. It takes a top-down approach, providing different perspectives within a bank, including those of the head of retail banking, chief financial officer, chief risk officer, and CEO.
Salatino appreciates how the program fosters leadership skills by working with bankers from different institutions and roles whom he had never met before. The program is also an investment by the banks who send their bankers there. The bankers take time away from their families to attend over three years and do intersession projects.
Arijit Roy, head of consumer segment and solutions at U.S. Bank, believes that learning and development activities are key to their success. He congratulated Mark on his hard work and all other bankers who graduated this year from U.S. Bank – 13 in total.
Salatino expressed gratitude for the opportunity and emphasized that empathy towards customers is critical as it allows them to put themselves in their shoes.