Dailycsr.com – 13 January 2017 – ANZ has published its “Corporate Sustainability Review” for the year of 2016, whereby providing information about its methods of “tackling its most material sustainability issues”.
Ethical Performance, however, provides a highlights of the above mentioned report, wherein it is mentioned that ANZ has “three focus areas” under its “Corporate Sustainability Framework”, while its achievements for the year of 2016 are aligned with its focus and can be separated, as mentioned below, by Ethical Performance: Fair and responsible banking
- strengthened ANZ’s Human Rights Standards, articulating a zero tolerance approach to ‘land grabs’ and forced labour
- ranked 1st on the Relationship Strength Index (Institutional customers)[1]
- enhanced support to vulnerable customers by training employees on empathy and identifying issues such as family violence and elder abuse
- improved cyber security support for customers
- almost $90 million in community investment
- more than 420,900 people reached through ANZ’s financial education program MoneyMinded
- more than 113,000 hours volunteered by employees – equal to around 14,125 working days
- 336 people employed from under-represented groups, such as refugees and people with a disability
- $2.5 billion funded and facilitated in low carbon and sustainable solutions
- 17% reduction in greenhouse gas emissions in Australia[2]
- greenhouse gas emissions from ANZ’s financing of electricity generation (within and outside Australia) continued to decrease this year and is below the relevant grid average
For availing the entire review report, kindly click on: http://shareholder.anz.com/pages/annual-report-and-shareholder-review
References: http://www.ethicalperformance.com/
