Baker Hughes has unveiled the newest version of its Cordant industrial software—Release 26.1—introducing enhanced functionality aimed at boosting operational reliability, improving performance stability, and advancing sustainability goals. The update was announced during the 2026 Baker Hughes Annual Meeting in Florence.

Cordant 26.1 broadens enterprise-wide visibility for energy and industrial operators by delivering deeper insight across asset portfolios. The release improves access to high-quality, decision-ready data while expanding usability through a more open, modular, and scalable platform design. This architecture enables a wider range of stakeholders to leverage actionable insights across complex operations.

“Energy and industrial operators are under increasing pressure to achieve more with greater speed, accuracy, and accountability,” said Aravind Yarlagadda, Senior Vice President of Industrial Solutions, Industrial & Energy Technology at Baker Hughes.

“This update strengthens Cordant’s ability to unify asset intelligence, risk insights, and operational data within a single ecosystem—helping organizations reduce unexpected outages, allocate capital more strategically, and enhance day-to-day performance.”

Strengthening Asset Performance Management
The latest release enhances reliability and risk transparency by integrating asset strategy, integrity management, and health monitoring into a cohesive workflow. New and upgraded features—including advanced Failure Mode Analytics, waveform analysis, and deeper KPI drilldown capabilities—are now directly linked to risk modeling, capital planning, and integrity management processes.

AI-powered tools such as cross-domain failure mode mapping and automated risk alignment are designed to minimize manual effort while enabling clearer risk quantification and long-term strategic consistency across asset portfolios.

Driving Process Optimization for Improved Efficiency
Cordant Process Optimization now includes a flexible objective function that allows operators to assess multiple operating scenarios—whether the goal is to increase production, lower energy consumption, or balance both priorities. Real-time, context-aware recommendations guide users toward improvements in throughput, efficiency, and profitability.

These enhancements help organizations respond effectively to shifting market and operational demands while embedding sustainability considerations directly into process decisions. Results may vary depending on site-specific configurations and operational factors.

Scaling Sustainability Efforts
A newly introduced integration between Baker Hughes’ Energy & Emissions Management (EEM) solution and Cordant FastLCA centralizes emissions and energy data across facilities and assets. This consolidated view supports the identification of emissions hotspots, optimization of energy use, and prioritization of decarbonization initiatives using standardized, auditable methodologies.

By embedding lifecycle data into daily operational workflows, Cordant supports regulatory compliance and sustainability progress without increasing user complexity.

Advancing Platform Usability and Security
Core platform improvements enhance usability, flexibility, and enterprise readiness across all Cordant applications. Features such as multi-language support, automated notifications, guided user walkthroughs, and customizable reporting tools help accelerate adoption and improve accessibility across global teams.

With more than a century of innovation in the energy sector, Baker Hughes continues to combine digital platforms like Cordant with its established industrial technologies—empowering customers to optimize performance, extend asset longevity, and strengthen financial returns.

IFS, a global leader in Industrial AI software, has announced that premium appliance manufacturer Miele is extending its long-standing partnership with the company to modernize its global field service operations. After successfully deploying IFS solutions in Australia and New Zealand, Miele intends to expand the AI-driven IFS Cloud platform to more than 25 countries over the next five years.

Miele is undertaking a major transformation of its worldwide service organization, placing Industrial AI at the center of its strategy to deliver faster, more efficient, and customer-centric service processes. The implementation of IFS Cloud supports the full service lifecycle, from initial customer interaction to issue resolution, helping improve first-time fix rates and speed up problem resolution. By using IFS.ai within the IFS Field Service Management (FSM) solution, Miele can optimize workforce scheduling across its network of in-house technicians and partners, aligning technician skills with spare parts availability for smarter service planning.

The Australia and New Zealand deployments were completed within nine months and currently support around 200 field technicians and contact center staff. With IFS FSM capabilities, Miele can analyze service trends, forecast equipment failures, and assign the most suitable technicians, ensuring the right expertise and parts are available at the right time. This approach improves customer satisfaction while supporting Miele’s sustainability goals through AI-based routing that reduces travel distances and lowers CO₂ emissions.

Axel Kruse, Senior Vice President, Business Unit Customer Service at Miele, said the company’s service transformation focuses on delivering a smarter, more proactive customer experience that resolves issues faster and more sustainably. He noted that Industrial AI enables Miele to anticipate service demand, optimize operations globally, and increasingly address issues remotely. The successful rollout in Australia and New Zealand has provided the confidence to scale the solution worldwide and strengthen customer trust and loyalty across markets.

Mark Moffat, CEO of IFS, stated that Miele’s journey highlights how Industrial AI can be scaled effectively with the right foundation and support. Through IFS Success, the company is helping Miele deliver high-quality service experiences, accelerate time to value, reduce risk, and supplement internal teams with expert guidance as the global rollout continues. He added that IFS is proud to support Miele in transforming its service operations through AI.

As part of the IFS Success program, Miele will collaborate closely with IFS specialists to maximize the value of its IFS investments. The framework offers access to best practices, expert guidance, and structured implementation support to reduce risk and minimize disruption while complementing Miele’s internal teams. This partnership will help Miele achieve its business objectives as it expands AI-driven service operations globally.