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  <entry>
   <title>Why Human-Centered Leadership Builds Better Organizations</title>
   <updated>2026-07-08T11:51:00+02:00</updated>
   <id>https://www.dailycsr.com/Why-Human-Centered-Leadership-Builds-Better-Organizations_a5941.html</id>
   <category term="Companies" />
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   <published>2026-07-08T11:49:00+02:00</published>
   <author><name>Debashish Mukherjee</name></author>
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      <div style="text-align: justify;">Every organization operates with a strategic vision, but success depends on whether its workplace culture reinforces that vision or unintentionally works against it. Leaders see the effects of culture in the metrics that matter most—employee retention, engagement, productivity, innovation, customer satisfaction, and sustainable long-term growth. While most recognize the importance of culture, the greater challenge lies in deliberately shaping it without losing focus on day-to-day operations. <br />   <br />  The Chapman Foundation for Caring Communities addresses this challenge through its Caring Workplace program, partnering with organizations that serve their communities to help them intentionally create healthy, high-performing workplace cultures. By providing practical guidance, proven methodologies, and ongoing support, the Foundation helps organizations strengthen both their people and their results. <br />   <br />  At the heart of the Caring Workplace program is a comprehensive three-part model designed to create meaningful organizational change. Using an evidence-based framework, the program equips employees at every level by empowering team members, developing leadership capabilities, and tracking measurable outcomes that demonstrate progress. <br />   <br />  Recognizing that no two organizations are alike, the Chapman Foundation tailors its approach to each organization's mission, history, and objectives. The Caring Workplace program is built upon six interconnected principles of human-centered leadership that function together as a cohesive system. This adaptable framework enables organizations across a wide range of industries to cultivate the workplace culture they aspire to achieve. <br />   <br />  Organizations that intentionally invest in building a positive culture rather than leaving it to evolve on its own are better positioned to reduce disengagement, improve alignment, and retain talented employees. More importantly, they develop resilient, accountable, and collaborative teams capable of sustaining continuous improvement, ensuring that both organizational performance and employee well-being flourish together. <br />   <br />  <strong>From Framework to Results</strong> <br />  Today, the Chapman Foundation is helping organizations across diverse sectors—including healthcare, municipal government, military organizations, educational institutions, and nonprofit agencies—implement the Caring Workplace approach. <br />   <br />  Participating organizations are integrating leadership development, employee support, and everyday operational practices into their culture, resulting in measurable improvements in both workplace experience and organizational effectiveness. These efforts foster a shared understanding of communication, accountability, and leadership expectations while encouraging leaders to consistently model desired behaviors. Progress is evaluated through meaningful indicators, including employee feedback, with some organizations achieving an impressive 4.69 out of 5 rating for their caring workplace experience. <br />   <br />  Laurie Butz, President &amp; CEO of Capital Credit Union in Green Bay, Wisconsin, summarized the significance of the designation - "That's what the Caring Workplace designation means to us. It tells the world, 'This is what you can expect if you come here as an employee, as a member, or if you interact with us in the community.' This is what you're going to get." <br />   <br />  Ultimately, creating a caring workplace demonstrates that investing in people is also an investment in organizational success. Strong workplace cultures not only improve internal performance but also create lasting, positive impacts for the communities organizations serve. <br />   <br />  <strong>Join the Movement</strong> <br />  Organizations dedicated to serving their communities and committed to strengthening leadership, employee well-being, and organizational performance can benefit from partnering with the Chapman Foundation. Through the Caring Workplace program, they gain practical tools, expert guidance, and a proven framework for building cultures where both people and performance thrive. <br />   <br />  Click <a href="https://edge.prnewswire.com/c/link/?t=0&amp;l=en&amp;o=4725838-1&amp;h=661344491&amp;u=https%3A%2F%2Fchapmancommunities.org%2Fcaring-workplace-program%2F&amp;a=chapmancommunities.org%2Fcaring-workplace-program">here</a> to know more.</div>  
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  <entry>
   <title>Empowering Employee Growth Through Leadership and Learning Programs</title>
   <updated>2025-11-05T15:52:00+01:00</updated>
   <id>https://www.dailycsr.com/Empowering-Employee-Growth-Through-Leadership-and-Learning-Programs_a5254.html</id>
   <category term="Companies" />
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   <published>2025-11-05T15:50:00+01:00</published>
   <author><name>Debashish Mukherjee</name></author>
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      <div style="text-align: justify;">We are committed to helping our employees expand their knowledge, strengthen their skills, and grow continuously through diverse learning and development opportunities tailored to their individual needs. Our programs include formal training, experiential learning, on-demand education, and opportunities to build meaningful professional connections. <br />   <br />  <strong>Our Approach</strong> <br />  Employees have access to a broad selection of development initiatives—from onboarding for new hires to ongoing, role-specific training that blends self-paced and instructor-led learning. This includes simulations, role-play activities, videos, and e-learning modules. <br />   <br />  New leaders in the U.S. complete a 20-hour onboarding experience focused on effective and inclusive leadership. Beyond that, we offer numerous resources for leaders to continue honing their leadership capabilities throughout their careers. <br />   <br />  Our learning ecosystem covers a wide range of subjects such as technical upskilling, team effectiveness, inclusion, and career growth. Employees also have access to personal development sessions through our Employee Assistance Program (EAP). <br />   <br />  To foster hands-on growth, short-term assignments are available for employees to develop skills outside their usual roles. Additional opportunities include job rotations, shadowing, mentoring, and educational assistance for further skill advancement. <br />   <br />  We also offer internship and rotational programs designed to help college students and recent graduates gain valuable career experience. <br />   <br />  Leaders regularly provide feedback and guide employees through reflection and development planning. We encourage a culture of continuous learning—where employees assess their progress, exchange feedback with peers, and collaborate with their managers on future growth plans. <br />  &nbsp; <br />  <strong>2024 Actions and Performance</strong> <br />  <strong>Progress Toward Our Goals</strong> <br />  We continue to expand access to and engagement in our enterprise-wide learning programs. By the end of 2025, our goals include:</div>    <ul>  	<li style="text-align: justify;">Increasing overall employee participation in our core learning programs by 15%.</li>  	<li style="text-align: justify;">Collecting and centrally managing engagement data for 100% of our enterprise learning programs to better connect learning with business outcomes.</li>  	<li style="text-align: justify;">Making half of our core learning programs available in Spanish.</li>  	<li style="text-align: justify;">Cross-training facilitators to deliver 50% of our key programs.</li>  </ul>    <div style="text-align: justify;">2024 progress highlights:</div>    <ul>  	<li style="text-align: justify;">75% of our core programs are now offered in Spanish, exceeding our 50% goal.</li>  	<li style="text-align: justify;">Facilitator cross-training has been achieved for 50% of our core programming.</li>  	<li style="text-align: justify;">Learning data tracking is fully implemented, and we remain on track to centralize data management by the end of 2025.</li>  	<li style="text-align: justify;">Participation rates declined by an average of 23% in 2024, falling short of our participation target.</li>  </ul>    <div style="text-align: justify;">To address this, we are actively promoting our learning programs and ensuring alignment with both business priorities and employee needs. As our data collection improves, we will continue refining participation goals to remain realistic and relevant. <br />  &nbsp; <br />  <strong>Learning and Growth Opportunities</strong> <br />  In 2024, employees completed 92,924 hours of voluntary learning and development, averaging about 4.7 hours per employee. Leaders accounted for 13,382 hours of voluntary learning. <br />   <br />  Approximately 162 employees took part in our Educational Assistance Program, which provided over $993,799 in financial support for job-related education. <br />   <br />  We also welcomed 219 interns in 2024, maintaining a strong focus on early and mid-career talent. Our intern-to-full-time conversion rate was 69%. <br />   <br />  Our partnerships with organizations such as Jobs for America’s Graduates (iJAG), Girls Who Invest, Sponsors for Educational Opportunity, Organization of Latino Actuaries (OLA), Association of Latino Professionals for America (ALPFA), and the International Association of Black Actuaries strengthen our ability to connect with diverse talent and showcase career opportunities at Principal. <br />   <br />  In 2024, we also launched a 12-month apprenticeship program for early-career roles, designed to support individuals without four-year degrees or prior experience in financial services. Early results are promising, and we look forward to sharing outcomes once the first cohort completes the program. <br />   <br />  Additionally, 96.1% of global employees participated in annual performance reviews, creating valuable opportunities for feedback, reflection, and goal setting for the year ahead. <br />  &nbsp; <br />  <strong>Looking Ahead to 2025</strong> <br />  Our 2025 plans include:</div>    <ul>  	<li style="text-align: justify;">Investing in strategic upskilling in areas such as data and AI literacy.</li>  	<li style="text-align: justify;">Launching new initiatives to strengthen talent readiness and succession planning.</li>  	<li style="text-align: justify;">Enhancing our learning technology and data platforms to deliver better employee experiences and measurable business insights.</li>  	<li style="text-align: justify;">Expanding the visibility, accessibility, and global reach of our learning programs.</li>  </ul>    <div style="text-align: justify;">Click <a class="link" href="https://www.principal.com/sustainability">here</a>  to know more.</div>  
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