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   <title>Aflac using AI to serve millions worldwide</title>
   <updated>2023-03-28T14:01:00+02:00</updated>
   <id>https://www.dailycsr.com/Aflac-using-AI-to-serve-millions-worldwide_a2601.html</id>
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   <published>2023-03-28T13:58:00+02:00</published>
   <author><name>Debashish Mukherjee</name></author>
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      <div style="text-align: justify;">For Aflac, which provides supplemental insurance to more than 50 million people worldwide (and is well-known for its duck mascot), delivering AI at scale across the organization has become a top priority since the pandemic. <br />   <br />  Aflac is now working to expand its claims automation platform to handle other types of claims. <br />   <br />  “The benefits that the business case has proven are improved customer ease, reducing our pain points through the journey, and increasing our touchless claims, which was a benefit to our internal workforce as well as our claimants,” <span style="text-align: justify;">said&nbsp;</span>Anderson . <br />   <br />  &nbsp;“Streamlining with a rules-based AI reduces error rates and frees up our resources so they can focus on more critical claims where people may actually need to hear a voice on the other end of the phone, maybe dealing with more severe health-related issues where that personal touch is needed.”</div>  
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   <title>Alibaba leveraging its cloud platforms to create green supply chains</title>
   <updated>2023-01-23T10:00:00+01:00</updated>
   <id>https://www.dailycsr.com/Alibaba-leveraging-its-cloud-platforms-to-create-green-supply-chains_a2414.html</id>
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   <published>2023-01-23T09:54:00+01:00</published>
   <author><name>Debashish Mukherjee</name></author>
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      <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">To create greener supply chains in China, Alibaba Group is leveraging its platform power and cloud computing capabilities.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">Tmall Supermarket, the platform company's online grocery service, has partnered with Energy Expert, Alibaba Cloud's AI-powered sustainability and energy management system, to assist businesses in measuring and reducing their carbon emissions.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">“Besides communicating the product’s environmental impact to consumers, we also want to encourage suppliers and manufactures to adopt green measures,” said Pei Yunlong,&nbsp; </span><span style="color: rgb(0, 0, 0); letter-spacing: 0.333333px; text-align: justify;">Tmall's&nbsp;</span><span style="color:black;letter-spacing:.25pt">head of green supply chain in Mandarin.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">According to the consultancy Ernst &amp; Young, supply chains account for more than 90% of an organization's greenhouse gas emissions and up to 70% of operating costs. Carbon reduction at the source will assist Alibaba in reducing both.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">Since its inception in April, the initiative has resulted in the development of 20 eco-friendly own-branded consumer products on Tmall Supermarket, including biodegradable cups and compostable baking paper.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">In the process, Hangzhou-based Alibaba has moved closer than ever to its goal of reducing carbon emissions across its digital ecosystem by 1.5 gigatonnes by 2035.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">Multinational consumer companies can have a significant impact on the business practises of their suppliers. Retailers such as Unilever and Nestle have partnered with Alibaba to transform operations throughout their supply chains.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">“Until recently, sustainability did not rank high on retailers’ list of priorities when it comes to sourcing suppliers,” said Zhao Yongjian, general manager of Ruikang Technology in China’s Zhejiang Province.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">As part of its efforts to achieve carbon neutrality, the company has installed heat recovery systems and industrial waste recycling at a new factory.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">However, there is still room for improvement, according to Yuan Can, technical manager at Alibaba Cloud's Energy Expert.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">By replacing old machinery in one production line with energy-efficient equipment, 140 tonnes of CO2 emissions and 300,000 kilowatt hours (kWh) of electricity were saved annually, the equivalent of nearly 400 Chinese people's average residential energy consumption.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">The platform also advocated for the use of biodegradable materials in packaging and the replacement of old machinery with more energy-efficient models. Yuan's team devised a plan to recover hot water from factory waste heat while also assisting them in making the transition to renewable energy by installing solar panels.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">Multinational retailers have tried a variety of methods to encourage their suppliers to be more sustainable, such as establishing codes of conduct, conducting onsite assessments, and inviting third-party audits.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">However, most Chinese factories lack the digital infrastructure to measure emissions and the know-how to manage energy use.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">“Most of the smaller factories in China do not produce branded products. They don’t have a strong incentive to become sustainable unless brands say so,” said Yuan.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">The primary barrier to greening a company's supply chain is the cost. However, Wang believes that investing in energy-efficient infrastructure will pay off in the long run. <br />   <br />  "It will help lower operational costs and contribute to the company's competitive advantage,"&nbsp;</span><span style="color: rgb(0, 0, 0); letter-spacing: 0.333333px; text-align: justify;">said Yuan.</span><span style="color:black;letter-spacing:.25pt"><o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">Tmall Supermarket also incentivizes suppliers to improve their sustainability performance by tagging products as "eco-friendly". Customers who buy the products can accumulate points that can be redeemed for benefits on Alibaba's carbon ledger platform.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">According to a report from the China Chain Store &amp; Franchise Association, 80% of Chinese consumers are willing to pay a premium of up to 10% for sustainable products.<o:p></o:p></span> <br />    <p style="text-align: justify;"><span style="color:black;letter-spacing:.25pt">Tmall Supermarket plans to expand its partnership with green suppliers in the coming months in order to roll out more eco-friendly products. It is taking a step toward zero waste production by partnering with a retailer to collect used plastic bottles and repurpose them into consumer goods.</span> <br />   <br />  To create greener supply chains in China, Alibaba Group is leveraging its platform power and cloud computing capabilities. <br />   <br />  Tmall Supermarket, the platform company's online grocery service, has partnered with Energy Expert, Alibaba Cloud's AI-powered sustainability and energy management system, to assist businesses in measuring and reducing their carbon emissions. <br />   <br />  “Besides communicating the product’s environmental impact to consumers, we also want to encourage suppliers and manufactures to adopt green measures,” said Pei Yunlong, head of green supply chain at Tmall Supermarket. <br />   <br />  According to the consultancy Ernst &amp; Young, supply chains account for more than 90% of an organization's greenhouse gas emissions and up to 70% of operating costs. Carbon reduction at the source will assist Alibaba in reducing both. <br />   <br />  Since its inception in April, the initiative has resulted in the development of 20 eco-friendly own-branded consumer products on Tmall Supermarket, including biodegradable cups and compostable baking paper. <br />   <br />  In the process, Hangzhou-based Alibaba has moved closer than ever to its goal of reducing carbon emissions across its digital ecosystem by 1.5 gigatonnes by 2035. <br />   <br />  Multinational consumer companies can have a significant impact on the business practices of their suppliers. Retailers such as Unilever and Nestle have partnered with Alibaba to transform operations throughout their supply chains. <br />   <br />  “Until recently, sustainability did not rank high on retailers’ list of priorities when it comes to sourcing suppliers,” said Zhao Yongjian, general manager of Ruikang Technology in China’s Zhejiang Province. He heads a factory of over 300 people producing household goods for retailers in China. <br />   <br />  As part of its efforts to achieve carbon neutrality, the company has installed heat recovery systems and industrial waste recycling at a new factory. <br />   <br />  However, there is still room for improvement, according to Yuan Can, technical manager at Alibaba Cloud's Energy Expert. <br />   <br />  By replacing old machinery in one production line with energy-efficient equipment, 140 tonnes of CO2 emissions and 300,000 kilowatt hours (kWh) of electricity were saved annually, the equivalent of nearly 400 Chinese people's average residential energy consumption. <br />   <br />  The platform also advocated for the use of biodegradable materials in packaging and the replacement of old machinery with more energy-efficient models. Yuan's team devised a plan to recover hot water from factory waste heat while also assisting them in making the transition to renewable energy by installing solar panels. <br />   <br />  Multinational retailers have tried a variety of methods to encourage their suppliers to be more sustainable, such as establishing codes of conduct, conducting onsite assessments, and inviting third-party audits. <br />   <br />  However, most Chinese factories lack the digital infrastructure to measure emissions and the know-how to manage energy use. <br />   <br />  “Most of the smaller factories in China do not produce branded products. They don’t have a strong incentive to become sustainable unless brands say so,” said Yuan. <br />   <br />  The primary barrier to greening a company's supply chain is the cost. However, Wang believes that investing in energy-efficient infrastructure will pay off in the long run. <br />   <br />  "It will help lower operational costs and contribute to the company's competitive advantage," said Wang. <br />   <br />  Tmall Supermarket also incentivizes suppliers to improve their sustainability performance by tagging products as "eco-friendly". Customers who buy the products can accumulate points that can be redeemed for benefits on Alibaba's carbon ledger platform. <br />   <br />  According to a report from the China Chain Store &amp; Franchise Association, 80% of Chinese consumers are willing to pay a premium of up to 10% for sustainable products. <br />   <br />  Tmall Supermarket plans to expand its partnership with green suppliers in the coming months in order to roll out more eco-friendly products. It is taking a step toward zero waste production by partnering with a retailer to collect used plastic bottles and repurpose them into consumer goods. <br />   <br />  For Additional information on&nbsp;Alibaba’s sustainability efforts click&nbsp;<a class="link" href="https://www.alizila.com/esg/">here</a>. <br />   <br />  <span style="color:black;letter-spacing:.25pt"><o:p></o:p></span> <br />  
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   <title>GoDaddy empowers employees through personalized entrepreneur experience</title>
   <updated>2023-01-02T11:33:00+01:00</updated>
   <id>https://www.dailycsr.com/GoDaddy-empowers-employees-through-personalized-entrepreneur-experience_a2364.html</id>
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   <published>2023-01-02T10:26:00+01:00</published>
   <author><name>Debashish Mukherjee</name></author>
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      <img src="https://www.dailycsr.com/photo/art/default/69877866-48807652.jpg?v=1672656773" alt="GoDaddy empowers employees through personalized entrepreneur experience" title="GoDaddy empowers employees through personalized entrepreneur experience" />
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      <div style="text-align: justify;">GoDaddy Inc.'s You Empower pilot cohort has proven the power of one-on-one personalized coaching for entrepreneurs eager to improve their small business' digital presence and branding by leveraging its deep expertise as the world's largest services platform for entrepreneurs worldwide. <br />   <br />  GoDaddy You Empower is a 12-week, skills-based, full-time employee volunteer assignment that pairs employees with Empower by GoDaddy non-profit community partners. The pilot's goal was to provide an enriching professional development experience for GoDaddy employees while also providing much-needed additional digital support and training to microbusinesses in the Empower by GoDaddy program. Most participating entrepreneurs prioritized developing skills in website creation and digital presence, as well as other critical marketing, social media, and branding tools. <br />   <br />  Empower by GoDaddy is the company's signature social impact program, which provides digital tools, training, and resources to entrepreneurs from underserved communities in order to accelerate their small business journeys. Empower by GoDaddy works with non-profit partners to understand local communities and the small business landscape in order to identify gaps and develop customized, neighborhood-based programs to support entrepreneurs at all stages. <br />   <br />  Empower by GoDaddy created You Empower as a 12-week pilot in which three GoDaddy employees collaborated virtually and in person with three Empower by GoDaddy non-profit partners. Impact Hub Baltimore, Better Business Bureau of the Pacific Southwest, and Alabama State University's Small Business Development Center (SBDC) were among the initial program&nbsp;partners. <br />   <br />  At the end of the pilot cohort, Empower by GoDaddy's non-profit partners reported that the GoDaddy volunteer coaches' one-on-one attention, deep expertise, and highly encouraging and personable support propelled participating entrepreneurs' website content, strategy, and operations forward. Feedback also indicated that the entrepreneurs were motivated to create or update their websites and strengthen their marketing and digital efforts as a result of the coaches' individualized, constructive guidance and accountability. <br />   <br />  “Most of the entrepreneurs were intimidated at first,” explained Mesha McMiller, a GoDaddy You Empower volunteer. “The entrepreneurs were hoping to convert more customers whether through driving product purchase, scheduling appointments, etc., so we helped them dial in on their goals and get to where they wanted to be.” <br />   <br />  All three GoDaddy You Empower volunteers were asked to keep journals throughout the program, reflecting on their personal and professional experiences, and were interviewed at the end. Among their thoughts were: <br />   <br />  “Over the course of several years, I have accumulated a wealth of knowledge that has enabled me to successfully connect customers with the right product to meet their needs in the way of websites, digital media and server technology. You Empower allowed me to take those interactions further. I was able to not only connect with the entrepreneurs in a personal way but could also act as a sounding board and coach as they published and revamped their websites, began using social media pages, or set in motion plans to expand their online audience. The entrepreneurs highly valued the coaching we provided and were eager to learn and finally present their work. The experience was deeply satisfying and empowering. I cannot wait to see how the You Empower program evolves and affects not only the entrepreneurs we serve but also other employees here at GoDaddy.”&nbsp;said&nbsp;Mesha McMiller, GoDaddy Website Specialist II <br />   <br />  “You Empower granted me the ability to work on the ground with people I’ve always had a connection with – small businesses making an impact in their community. Through getting to know them personally and seeing them with their first online win – what I had been doing with GoDaddy for years now finally clicked. This is why I love my job and the people I get to interact with every day. I couldn’t be more grateful for the opportunity and can’t wait to see the program grow to help others feel the same.”&nbsp;said Cody Mahaffey, GoDaddy Marketing Services Account Manager III <br />   <br />  “This experience afforded me the opportunity to see things I would have never seen [being in Alabama]. The program gave me an understanding of who I am – the uniqueness of who I am. I now approach my work with even more conviction. I can help anyone lean in more and stretch.”&nbsp; &nbsp;said Desmond Sweet, GoDaddy Learning Program Manager. <br />   <br />  GoDaddy offers the following key insights from its You Empower pilot to other companies looking to build full-time, skills-based employee volunteer assignments with their community partners:</div>    <ul>  	<li style="text-align: justify;">Be very deliberate about the community partners with whom you choose to work by defining clear criteria, vetting partners, and conducting site visits. It is critical to ensure that the partner can meet the corporate partner's and their own organization's expectations.</li>  	<li style="text-align: justify;"><span style="text-align: justify;">Develop and implement an engaging and comprehensive initial training programme for employees, including an overview of the tools available to support volunteer coaching and delivery, background on the nonprofit partner and players, and insights about the community and participants.</span></li>  	<li style="text-align: justify;"><span style="text-align: justify;">Don't underestimate the value of face-to-face interaction in making the experience meaningful and impactful for employees, program&nbsp;participants, and non-profit partners.</span></li>  	<li style="text-align: justify;"><span style="text-align: justify;">Believe in the importance of testing and learning, and adopt the mindset that "failing forward," or learning by doing without fear, only helps to achieve the mission and business goals of your social impact program.</span></li>  </ul>    <div style="text-align: justify;">&nbsp;</div>    <div style="text-align: justify;">“I’m thrilled that hundreds of Empower by GoDaddy entrepreneurs received the additional skills-building and coaching that they sought,” said April Skeete, GoDaddy employee engagement leader. <br />   <br />  “I’m very proud of how committed GoDaddy is to truly being there for entrepreneurs throughout their journey with ongoing support, no matter an entrepreneur’s circumstance or background. These efforts really signify how GoDaddy lives out its mission of making opportunity more inclusive for all.”</div>  
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   <title>BookSmart24’s SmartChoice App is for the environmentally conscious traveler</title>
   <updated>2022-10-04T08:08:00+02:00</updated>
   <id>https://www.dailycsr.com/BookSmart24-s-SmartChoice-App-is-for-the-environmentally-conscious-traveler_a2117.html</id>
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   <published>2022-10-04T08:04:00+02:00</published>
   <author><name>Debashish Mukherjee</name></author>
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An app for the environmentally conscious traveler.     <div style="position:relative; text-align : center; padding-bottom: 1em;">
      <img src="https://www.dailycsr.com/photo/art/default/67778126-47843176.jpg?v=1664864874" alt="BookSmart24’s SmartChoice App is for the environmentally conscious traveler" title="BookSmart24’s SmartChoice App is for the environmentally conscious traveler" />
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      <div style="text-align: justify;">While existing travel sites show the cheapest or fastest travel options, BookSmart24’s new app help you find the most CO2 and emission saving options for your chosen destination. <br />   <br />  The platform empowers users to make smart and responsible booking decisions and understands that green travel doesn't have to be more expensive. <br />   <br />  BookSmart24 aims to prevent CO2 emissions and other harmful emissions. BookSmart24’s SmartChoice shows users how to make booking decisions that are convenient and at the same time green and economical. Thanks to the app's clear and simple user interface, the end user is informed at a glance about the environmental impact of their trip. <br />   <br />  A greener flight doesn't have to be more expensive. The cost difference for more CO2 efficient roads is often small. The platform calculates and compares the price, travel time and CO2 impact of each route based on its propriety algorithm. <br />   <br />  SmartChoice prioritizes and recommends routes with the lowest carbon footprint, while ensuring fares and travel times stay within the estimated average of those routes. The app also adapts to the constantly evolving and rapidly changing mobility industry, and takes into account additional parameters including biofuels or the sustainability of airports or stations. <br />   <br />  Currently, BookSmart24 serves several airlines. It also to soon focus on high-speed trains around the world, which will be later integrated into the app; this will allow consumers to combine train and plane connections in their travel planning. <br />   <br />  The basic structure of the global high-speed global distribution system (GDS) has already been installed on the platform and the service will be provided in the coming weeks. <br />   <br />  In the next phase, the city's multi-mobility concept (public transport, car-sharing, etc.) will be integrated into the platform to offer sustainable sightseeing trips around the world, with the goal to make BookSmart24 the global reference platform for sustainable travel.</div>  
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   <title>Schneider Electric tops Guidehouse Insights ranking in 2022</title>
   <updated>2022-09-08T09:21:00+02:00</updated>
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   <published>2022-09-08T09:12:00+02:00</published>
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Guidehouse Insights has ranked Schneider Electric on its top spot for 2022.     <div style="position:relative; text-align : center; padding-bottom: 1em;">
      <img src="https://www.dailycsr.com/photo/art/default/67218080-47582773.jpg?v=1662622835" alt="Schneider Electric tops Guidehouse Insights ranking in 2022" title="Schneider Electric tops Guidehouse Insights ranking in 2022" />
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      <p style="text-align:justify;text-justify:inter-ideograph"><span style="color:black;letter-spacing:.25pt">Schneider Electric, a leader in the digital transformation of energy management and automation, has been recognized as an industry leader in the Power Purchase Agreements (PPA) market by Guidehouse Insights 2022 PPA Marketplace Solution Providers and ranks as No. 1 on its Leaderboard. <o:p></o:p></span> <br />    <p style="text-align:justify;text-justify:inter-ideograph"><span style="color:black;letter-spacing:.25pt">Schneider Electric's top-ranking is a result of its&nbsp;<a class="link" href="https://neonetworkexchange.com/landing_page/main" target="_blank"><span style="color:#0066FF">NEO Network</span></a>  &nbsp;and&nbsp;<a class="link" href="https://zeigo.com/" target="_blank"><span style="color:#0066FF">Zeigo</span></a>  &nbsp;platforms, which simplify the cleantech buying process by connecting members to trusted experts, viable projects and technologies, and exclusive market intelligence to enable and accelerate transaction decisions.<o:p></o:p></span> <br />    <p style="text-align:justify;text-justify:inter-ideograph"><span style="color:black;letter-spacing:.25pt">“Our commitment to renewable energy as a means of decarbonization is reflected by our ranking, and we are honored to be a part of bringing together organizations who are accelerating the clean energy transition.” said Steve Wilhite, President of Schneider’s Sustainability Business. “I would like to take this opportunity to thank our clients, employees, and NEO Network community members that have helped accelerate the adoption of renewable energy.”<o:p></o:p></span> <br />    <p style="text-align:justify;text-justify:inter-ideograph"><span style="color:black;letter-spacing:.25pt">The Guidehouse Insights report assesses the competitive landscape of online PPA platforms providing solutions, advisory services, and marketplaces. It's intended to help customers and market participants better understand available technology, product portfolio, geographic reach, and product performance for PPA marketplaces.&nbsp;<o:p></o:p></span> <br />    <p style="text-align:justify;text-justify:inter-ideograph"><span style="color:black;letter-spacing:.25pt">Schneider Electric is a leading advisor on corporate renewable energy procurement globally. <o:p></o:p></span> <br />    <p style="text-align:justify;text-justify:inter-ideograph"><span style="color:black;letter-spacing:.25pt">The company’s sustainable business division, which offers consulting services on energy and carbon management, has several digital platforms. With an employee strength of more than 2,200, it serves its managed services to global clients. <o:p></o:p></span> <br />    <p style="text-align:justify;text-justify:inter-ideograph"><span style="color:black;letter-spacing:.25pt">Schneider Electric has advised more than 200 PPA deals for developers in the US, Canada, Spain, Sweden, Finland, Poland, Italy, the Netherlands, Mexico, and Australia, and advised more than 14 GW of PPAs since 2014.<o:p></o:p></span> <br />  
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