Daily CSR https://www.dailycsr.com/ 2026-07-08T08:31:46+02:00 Webzine Maker https://www.dailycsr.com/favicon.ico Infosys to Modernize Valmet’s IT Operations with AI and Cloud 2026-06-16T14:04:00+02:00 https://www.dailycsr.com/Infosys-to-Modernize-Valmet-s-IT-Operations-with-AI-and-Cloud_a5880.html https://www.dailycsr.com/photo/art/imagette/96997907-67596495.jpg 2026-06-16T13:59:00+02:00 Debashish Mukherjee Infosys to Modernize Valmet’s IT Operations with AI and Cloud

Infosys, a global provider of AI-driven consulting and technology services, has entered into a long-term strategic partnership with Valmet, a leading technology company serving process industries. Under this agreement, Infosys will help modernize Valmet’s core IT environment and drive a comprehensive IT transformation program aimed at improving operational performance and ensuring stronger alignment between technology functions and business goals.

As part of the initiative, Infosys will apply its industry knowledge and technology expertise to enhance Valmet’s IT landscape in support of the company’s "Lead the Way" strategy. The collaboration is expected to streamline operations, optimize resource utilization, lower operating costs, and enable more proactive management of enterprise IT services. It will also help establish a robust and future-ready technology foundation that remains closely connected to business objectives.

To enable this transformation, Infosys will deploy Infosys Topaz Fabric, its open and composable agentic AI services platform, to introduce intelligent automation across IT operations. Using a human-in-the-loop governance model, the solution will emphasize transparency, accuracy, and oversight while improving productivity, accelerating issue resolution, and strengthening operational resilience.

Additionally, Infosys will utilize Infosys Cobalt, its cloud transformation suite, to build secure, scalable, and modern cloud infrastructure that supports Valmet’s IT modernization objectives. Combined, these technologies will help establish an AI-first operating framework designed to enhance efficiency, strengthen resilience, and support long-term business adaptability.

Commenting on the partnership, Arto Huuskonen stated that Valmet’s objective is to create a resilient and future-oriented digital foundation capable of supporting the company’s strategic ambitions. He noted that, as the organization advances its IT modernization efforts, improving efficiency and governance remains a key priority. He added that Infosys’ expertise in AI, cloud technologies, and managed services, along with its responsible approach to AI adoption, will help accelerate Valmet’s transformation journey and establish a scalable operating model aligned with evolving business requirements.

Jasmeet Singh highlighted that organizations seeking sustainable growth must adopt AI-driven, business-centric, and future-ready technology ecosystems. He noted that the collaboration demonstrates Infosys’ commitment to delivering transformational outcomes through its AI and cloud capabilities. According to Singh, the partnership aims to foster innovation, improve operational agility, and generate long-term value that supports Valmet’s strategic vision.


]]> DXC Technology Tops European IT Customer Satisfaction Rankings 2026-02-04T10:51:00+01:00 https://www.dailycsr.com/DXC-Technology-Tops-European-IT-Customer-Satisfaction-Rankings_a5505.html https://www.dailycsr.com/photo/art/imagette/94064488-65626246.jpg 2026-02-03T12:33:00+01:00 Debashish Mukherjee DXC Technology Tops European IT Customer Satisfaction Rankings
DXC Technology, a global partner in enterprise technology and innovation, has once again been recognized as a top IT services provider in Whitelane Research’s 2025/2026 European IT Sourcing Study. For the second consecutive year, DXC secured a top-three position for overall customer satisfaction at the European level among providers receiving more than 150 client evaluations. The company also claimed the top spot among major IT service providers for customer satisfaction on contracts exceeding €20 million annually.

Whitelane Research, one of Europe’s most respected research firms, gathered insights from over 2,500 public and private sector organizations across eight European markets. Based on interviews with 224 customers, DXC was rated a Strong Performer across key service areas, including Application Services, Cloud and Infrastructure Services, and Workplace Services, while earning Exceptional Performer status in Security Services.

According to Jef Loos, Head of Research Europe at Whitelane Research, DXC is regarded as a leading provider in most of the countries surveyed, having built a strong reputation as a dependable partner. He noted that the company’s consistently high customer satisfaction levels are particularly noteworthy given the highly competitive nature of the European IT services market.

DXC also delivered strong results across multiple industries, most notably in the public sector, where it was named an Exceptional Performer with an 84% customer satisfaction score. The company brings decades of public sector expertise and collaborates with prominent European institutions such as Consip, the procurement body of Italy’s Ministry of Economy and Finance, and the European Space Agency.

Juan Parra, President of DXC Europe, highlighted that the company continues to set itself apart by delivering outstanding customer experiences in a demanding market. He emphasized DXC’s ongoing commitment to supporting organizations across industries by providing innovative solutions that address complex challenges and enable sustainable growth.

As a key partner in its clients’ modernization efforts, DXC combines deep engineering capabilities with industry-specific knowledge to help organizations adapt to a rapidly evolving digital landscape. The company works with leading financial institutions such as Banco Sabadell in Spain and PKO Bank in Poland, telecommunications firms like Telenor in Sweden, and major aerospace and transportation companies including Airbus and Alstom in France. By pairing innovation with execution, DXC helps turn strategic ambitions into measurable outcomes.

Click here to know more about  the key findings of the Whitelane Research 2025/2026 European IT Sourcing Study.

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