Driven by its ONE GAC 2.0 global strategy, GAC has entered a period of rapid international growth. Over the last two years, the company’s overseas sales have almost tripled, gaining the confidence of more than 400,000 customers worldwide.

Beyond manufacturing high-quality vehicles, GAC is also raising global standards in customer service. Adhering to its “Service First, Customer First” philosophy, GAC International continues to strengthen its “In Local, For Local” approach by rolling out the GAC INTERNATIONAL Sales Service Standard System (GSSW) across international markets. This framework combines globally consistent service standards with solutions tailored to local customer needs.

In Thailand, GAC introduced GAC CARE, its first overseas service brand, creating a comprehensive lifecycle support system centered on users through its “Four Core Pillars.”

In Singapore, the company established premium-standard service workshops and implemented a transparent, standardized, and fully traceable service management process.
In Hong Kong SAR, GAC launched a dedicated fast-track logistics channel, allowing vehicles to be dispatched immediately after production and collected promptly upon arrival, meeting local market demands efficiently.

Across the Middle East, GAC introduced extended warranty programs for vehicles and power batteries. Even during periods of regional disruption, the company maintained uninterrupted customer support and service operations.

In Europe, GAC partnered with a professional roadside assistance provider to deliver complimentary roadside support across the continent, including dedicated services for electric vehicle owners.

At the same time, GAC is enhancing customer experiences through digital innovation. With the GAC APP and multilingual in-vehicle infotainment systems, the company provides reliable, end-to-end services designed for users in every situation.

Today, GAC operates across five major global regions, spanning 102 countries and territories. Its international network includes nine overseas parts warehouses and more than 696 sales and service outlets, ensuring quick response times, access to genuine spare parts, and convenient localized support while reinforcing its “Service First” commitment.

GAC continues to strengthen the global reputation of Chinese automotive brands by delivering systematic, customer-focused services and driving the industry’s evolution from simply “going global” to becoming deeply integrated and globally competitive.

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GAC’s independently developed Quark E-Drive power domain control system has become the first in the world to receive dual certification for deeply integrated ASIL D functional safety and information security, accredited by Germany’s national accreditation body, DAkkS. The evaluation and certification were conducted by SGS-CSTC Standards Technical Services Co., Ltd. (SGS), a globally recognized certification authority.

ISO 26262 is the internationally accepted standard for automotive functional safety, with ASIL D representing the highest level of safety integrity, requiring near-zero tolerance for failures in safety-critical systems. Obtaining DAkkS-accredited ASIL D certification demonstrates that the Quark E-Drive meets the most stringent global automotive safety requirements.

The certified Quark E-Drive system has been in production since February 2025 and is now installed in several models under GAC’s HYPTEC and AION brands. As the industry’s first electric drive power domain system to employ deep integration through a single main control chip, it reduces the overall chip count, lowers risks associated with chip-level failures, and enhances motor controller efficiency to as much as 99.9%. The certification confirms that GAC has successfully completed the full product development lifecycle in full compliance with ISO 26262:2018 functional safety and ISO/SAE 21434:2021 information security standards.

During the development process, the GAC Technology Research Center collaborated closely with SGS experts to strengthen safety design at every stage, ensuring both engineering feasibility and an optimized user experience.

Zhao Hui, Vice President of SGS China, stated, “This certification demonstrates GAC’s strong development capabilities and rigorous processes. We are pleased to support the Quark E-Drive’s safety and look forward to continued collaboration.”

This achievement marks a significant milestone for GAC in e-drive safety and establishes a new global benchmark for the intelligent electric vehicle sector.